View Full Version : CRM, ILM, and Desking Support & Best Practices

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  1. It's 2014!
  2. iMagicLab Sucks!
  3. Managed Chat Internal Proposal
  4. Lease quote, how long does it take?
  5. First Response to Internet Leads: The good and the bad
  6. Custom Email Stationery
  7. Continuous follow up with Wholesale Buyers
  8. Proactive Dealer Solutions
  9. Is Your E-Commerce Dept. Truly Making Enough Phone Calls
  10. Embedding video's into eLeads1 e-mails?!?!
  11. Basic showroom traffic tool
  12. Gmail’s “Display Images Below” Option Meets It’s Demise Today
  13. Internet solution provider
  14. Major Problems with Dealer Socket mobile app
  15. What percentage of your business comes from the internet?
  16. In Store Processes
  17. TrueCar at it Again!
  18. CSI Suvery Vendor Recomendations?
  20. Vegas!
  21. Jerry Tibeau to the rescue
  22. Mobile Enabled Price Quote Template
  23. GM DTAP Certification - Who do you use?
  24. Service Customers with Equity
  25. Cobalt - redirect?
  26. DealerTrack CRM
  27. Scheduling system BDC
  28. "TRUE" Closing Ratio?
  29. What do you think of this?
  30. My Experience Shopping Online
  31. Lead Management question
  32. VinSolutions Security Issue "what salesmen really have access to"
  33. CRMs w/ Enterprise Data for Dealer Groups
  34. Anyone using Higher Gear? I can't find any recent reviews.
  35. It's On!
  36. Cold Calling Craigslist
  37. Graduate student research - dealer CRM & service lane survey
  38. VinSolutions "Advanced" Desking? Already frustrated!
  39. CRM for an individual salesperson.
  40. Problems with Vinsolutions
  41. Lead follow-up magic number
  42. Graduate student in need of dealer interviews
  43. Are You an Internet Ninja Warrior or a 90 Pound Weakling?
  44. Don't Let This Happen to You!
  45. CRM Systems and Email Marketing - Why Such a Challenge?
  46. Dealersocket Issues
  47. Appointment display board
  48. Looking for a new CRM
  49. How do you take care of duplicate records in your CRM?
  50. Internet Lead Follow-up
  51. Rookie ISM in need of a little advice
  52. VinSolutions Problems with Benz
  53. Does Your BDC Have Issues?
  54. Kick off 2013 With Some Phone Training!
  55. Sign the commitment and buy right now... Or Else!
  56. Bracing for life without a CRM, help?
  57. Printing Out Deal Packets from CRMs
  58. ReyRey Contact Management Questions
  59. Contact Management Nightmare
  60. How are November sales going ?
  61. Phone Ninjas is Hiring!
  62. Introduction / Write Up Process
  63. What VW dealers need to know about the "Response Rate Report"
  64. Out with the Old and In with the New
  65. Customer Reviews
  66. Using a dialer in a BDC
  67. Does a upcoming presidential election effect business?
  68. Best time of the day to follow up?
  69. Facebook Likes for your dealership - How are you getting more?
  70. Dealer.com CRM - Alex Snyder
  71. Anyone dealership outsourcing their BDC?
  72. Dealerpeak review?
  73. Help with deal credit between the floor and internet
  74. Free Phone Skills Webinar Today!
  75. CRM Integrated Video
  76. I am looking for clarification . Is GM going to one pricing ?
  77. Help w/ Internet Buy-in (Long rant/Apologies in advance)
  78. Autobase/Dominion...thoughts?
  79. Hawaii Winner Crowned!
  80. Asleep at the wheel!
  81. Edmunds Article
  82. Customer Interview/Profile Form?
  83. Scope of the Internet Director
  84. New Age CRM schedules....
  85. LIFO
  86. ADP CRM E-mails? Customers Are NOT Getting Them, Anyone Having The Same Issues?
  87. 32% increase in new car sales for may 2012 - What do you think ?
  88. Guaranteed to Generate a Response
  89. dCRM (New)
  90. Free Automotive Webinar
  91. 2PM today? What are you doing?
  92. CRMs that Track Open Rate/CTR
  93. How Is It Done? iLead Sold to 5+ other dealers, All competiting, All calling ASAP, All throwing out prices.
  94. Branding Yourself on YouTube!
  95. iTap Menu Solution
  96. Monthly Percentages
  97. Boot Camp
  98. Lead Response Services
  99. How Do You Get Salespeople to Send Out A Template? Instead of Writing Whatever They Want.
  100. Car Dealer Industry Averages?
  101. What would you consider to be the best outgoing phone training?
  102. How is March Sales Going ?
  103. Save-a-deal in R&R Contact Management?
  104. Interviewed for BDC job got asked to interview for sales
  105. ILM on a limited budget
  106. ELead BDC. Anyone else using them, or can give me a review of thier services.
  107. Anyone using CONNEX CRM?
  108. iPad friendly CRM
  109. If I'm giving a Internet Manager 150 leads a month, how many cars should they be selling a month?
  110. Pricing your used car - retail price vs internet price and amount of discount
  111. Examples of Great Advertising
  112. Uncle Joe's Closing Ratio Survey
  113. Transition for internet person to salesperson
  114. Screw the rules - I'm advertising!
  115. Link Building Uk
  116. Reynolds Users... What are you desking deals with?
  117. A Lead is a Lead
  118. Newest CRM thoughts
  119. Templates
  120. Old School Follow up
  121. ReyRey CRM... How to best utilize this outdated CRM?
  122. Thoughts about 2012 -
  123. Any one using www.getautoappraise.com or autobytel ?
  124. You Have an Evil Customer Sabotaging You
  125. How are your new car sales for November 2011 so far?
  126. Do you pay for an ILM & CRM tool?
  127. How is October 2011 sales shaping up ?
  128. Closing & Delivery percentage
  129. Looking for insights on data mining our customer list for new leads.
  130. Print Screen - What a handy tool to use!
  131. Buying down the rate to offer 0%
  132. DealerSocket - Need help
  133. ADP Third Party Access Program/API
  134. Looking for feedback on iMotors
  135. ADP VOIP phone with ADP CRM, anybody have it?
  136. Vin Decoder
  137. Need Help and Advise on CRM and ILM
  138. Uploading GM Manifest Lists to ILM/CRM
  139. Craigslist leads on R&R contact management?
  140. Looking for software
  141. Read Receipts.
  142. Referral process, what really works? Please Help
  143. HubSpot
  144. Which features for CRM mobile apps are being requested most?
  145. Inventory Shortages For Import Dealers. What have you learned from it ?
  146. For ISM's ... How is June 2011 shaping up ?
  147. Need some help with response logix and Imagic please ....
  148. Is closing ratio based off leads or prospects?
  149. Reynolds & Reynolds Contact Mangement Email Bounce back rate...
  150. Best sub-$1k (monthly) ILM?
  151. Rapid Recon - Anyone use it? Hear of it?
  152. Autobase Seminar - Turning your relationships into revenue
  153. Phone Up Ninjas makes AutoBlog
  154. Just launched Vin Solutions CRM/ILM-My opinion
  155. Carsforsale.com & facebook
  156. Intellacar iPad Software
  157. Thoughts about a Unique lead system
  158. What's up with Imagic?
  159. Dealersocket Running Slow?
  160. GM Lease Pencil Solution
  161. Your sales for March 2011 ? Good ? Bad ? Even ?
  162. Need VIN database for New CRM/ILM about to launch
  163. VinCamera - Who's using it and is it worth it?
  164. Newbie: Best CRM/ILM to work with Ford Brand
  165. ILM or CRM Tools that sync with Google Calendar or offer Andorid/iPhone apps....
  166. It's Game Day
  167. The Unprecedented “Big Bang” Mystery Shop for Digital Dealer 10
  168. CRM Text Messaging SMS
  169. eNews Letters
  170. Need a few Specific CRM functions
  171. How is January 2011 going ?
  172. CRM question for everyone...opinions needed...
  173. Autotrader Premiere Question. New & Used ?
  174. The dreaded Month End reporting
  175. All New 2012 Civic launched
  176. Edmunds Dealer Support -
  177. eCarlist aquires CRM Provider...
  178. CallRevu - any dealerships using this? Effective - yes / no?
  179. DealerTrack Salesmaker - anyone using it?
  180. Christmas Off Hours Response
  181. Low Ball City - How to get the customer in the store ?
  182. Test Drive Policy
  183. any one using www.pricequotes.com
  184. CRM/ILM Lead Tracking Reports vs Excel Spreadsheet Tracking Reports: Which do you rely on for accountability?
  185. Black Friday & Today & November
  186. Blue Sky AVA vs. VIN Solutions vs. iMagicLab
  187. Internet Sales Training
  188. ReyRey Contact Management issue: Skating someone and erasing the evidence?
  189. Response Logix
  190. How are you communicating with your database of clients?
  191. Are we sending to many emails?
  192. Dealer Comments in Used Car Listings
  193. Anyone Using Deal Activater, AutoAlert, etc.??
  194. E-Contracting and Digital Archiving?
  195. Any one using leasetrader.com ? opinions ?
  196. Has anyone used iCRM from IzmoCars?
  197. Collecting e-mail addresses
  198. Price Quotes
  199. Restricted Toll Free numbers and Too much time on DealerRefresh???
  200. Question for IM's using autobase and calculating internet totals
  201. Does your brand think like a retailer ?
  202. A September to Remember ? How's it going this month
  203. Anyone have advice for the overwhelming amount of vendors these days?
  204. Tips from improving CRM usage
  205. Has Responselogix been discussed ?
  206. data base marketing
  207. Please visit Heritage Auto Group on Facebook . Donating $1 for every "like" received
  208. Is this true?
  209. Understanding Google
  210. August 2010 Sales - How's it goin ?
  211. How Is Your Internet Department Setup?
  212. Configuring Autoresponder When Reply-to Is Not Correct
  213. Any one using cargigiautos.com service ?
  214. Does anyone use Salesforce?
  215. After 90 Days Schedule
  216. CRM Data Mining
  217. Document Archiving- has anyone had success and if so what company did you use
  218. Building a new website to host inventory for dealers
  219. GM Internet Lead Quality - what is your experience and opinion?
  220. Competing against cash for clunkers record sales
  221. IMagicLab Spam Assassin Score ??'s
  222. Cars for blind drivers ? A Reality ?
  223. Northern NJ BMW Dealer looking for ISP
  224. Looking for Parts & Service CRM Solution
  225. The WOW Factor at your dealership
  226. Zag Dealers That Low Ball or Any Internet Quote that is a Low Ball
  227. Avv Web Control - Any Reviews?
  228. CAR-Research and the XRM platform - user reviews
  229. ReyRey Contact Management Help Needed
  230. InternetAutoguide.com - High Search Ranking
  231. Good Vendor Reports
  232. New Car Advertising - Who's doing the best Job
  233. Promax CRM
  234. Car Dealers..How is May shaping up ?
  235. VWALKS.COM - anyone using ? opinions
  236. GM Double and Triple Dumping Leads into Funnel?
  237. Paperwork problems from Sales People
  238. No Smart Phone? No Problem. Text leads to Cell
  239. Email Versus Phone
  240. What is Autotrader-Cars-vehix & other not doing ?
  241. Can you teach an old dog new tricks?
  242. Do these numbers Suck?
  243. Any one working with Navy Federal Credit Union ? If so Opinion
  244. In-call Prospect Manager
  245. Want to increase your website leads and engagement?
  246. Shopping for a new CRM - Looking for suggestions
  247. CRM Roll Call
  248. How's April 2010 shaping up
  249. Lead-to-appointment set ratios. Internet/Phone ups
  250. If you had a brand new dealership....