Here is the info we received, and we are ready for the large expected increase in chat volume. The good news is everyone wants what they can't have, and this can be turned into a positive if you work your clients right, and sell the affected vehicles like order units!
Date: Tue, 26 Jan 2010 18:33:57 -0500
Subject: Fw: Toyota Temporarily Suspends Sales of Selected Vehicles
Here's what I know:
Thanks for your patience and support
- We cannot deliver vehicles with CTS pedals in the below stated model years. This includes used vehicles as well.
- What can we do right now? First, we need to review the affected vehicles and identify which vehicles in inventory that have Denso pedals and can be sold, then which vehicles have CTS pedals and need to be identified as not eligible for sale. Remember, Camry production is approximately 50% CTS pedal, so there are a lot of vehicles that will be eligible for sale.
- TMS expects a fix to be approved by NHTSA by the end of this week. We expect the stop sale to last a minimum of two weeks. This date is very tentative, but we should plan on at least two weeks of this condition.
- We will be working to provide floorplan assistance on all affected vehicles, but details are unknown at this point.
Toyota Temporarily Suspends Sales of Selected Vehicles
TORRANCE, Calif., January 26, 2010 - - Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it is instructing Toyota dealers to temporarily suspend sales of eight models involved in the recall for sticking accelerator pedal, announced on January 21, 2010.
“Helping ensure the safety of our customers and restoring confidence in Toyota are very important to our company,” said Group Vice President and Toyota Division General Manager Bob Carter. “This action is necessary until a remedy is finalized. We’re making every effort to address this situation for our customers as quickly as possible.”
Toyota announced it would recall approximately 2.3 million vehicles to correct sticking accelerator pedals on specific Toyota Division models. Toyota has investigated isolated reports of sticking accelerator pedal mechanisms in certain vehicles without the presence of floor mats. There is a possibility that certain accelerator pedal mechanisms may, in rare instances, mechanically stick in a partially depressed position or return slowly to the idle position.
Toyota’s accelerator pedal recall and suspension of sales are confined to the following Toyota Division vehicles:
Certain 2007-2010 Camry,
No Lexus Division or Scion vehicles are affected by these actions. Also not affected are Toyota Prius, Tacoma, Sienna, Venza, Solara, Yaris, 4Runner, FJ Cruiser, Land Cruiser and select Camry models, including all Camry hybrids, which will remain for sale.
Due to the sales suspension, Toyota is expected to stop producing vehicles on the following production lines for the week of February 1 to assess and coordinate activities. The North America vehicle production facilities affected are:
Toyota Motor Manufacturing, Canada (Corolla, Matrix, and RAV4)
Toyota Motor Manufacturing, Indiana (Sequoia and Highlander)
Toyota Motor Manufacturing, Kentucky – Line 1 (Camry and Avalon)
Subaru of Indiana Automotive, Inc. (Camry)
Toyota Motor Manufacturing, Texas (Tundra)
No other North American Toyota vehicle production facilities are affected by the decision to stop production.
The sticking accelerator pedal recall is separate from the on-going recall of Toyota and Lexus vehicles to reduce the risk of pedal entrapment by incorrect or out of place accessory floor mats. Approximately 1.7 million Toyota Division vehicles are subject to both separate recall actions.
A Stop delivery will be implemented on all involved vehicles in dealership inventory.
As required by Federal law, dealers are not to deliver any new vehicle acquired in their inventory, which is
involved in this safety recall, until the necessary remedy has been performed. Toyota is currently developing
the remedy and will provide additional information as it becomes available.
Please utilize the attached instructions to determine if a vehicle is equipped with a subject CTS accelerator
To assist dealerships, the TIS system is being loaded with new vehicles that we believe to be in dealership
inventory. Additional information will be posted on TIS shortly.
Please verify vehicle involvement prior to customer delivery on all potentially involved vehicles.
Only vehicles manufactured in North America are involved. Vehicles manufactured in North America can be
identified by the first three characters (WMI) in the Vehicle Identification Number (VIN).
Accelerator pedals installed on Camry vehicles manufactured in North America will need to be inspected to
determine if they are CTS pedals.
Model Model Year WMI Pedal type Remarks
Avalon 2005, 2006, 2007, 2008,
2009, 2010 4T1
Matrix 2009, 2010 2T1
Tundra 2007, 2008 5TB 2007, 2008, 2009, 2010 5TF
Sequoia 2008, 2009, 2010 5TD
CTS Hold vehicles in dealership
Need to inspect. If equipped
with CTS pedal hold vehicle
in dealership inventory.
2007, 2008, 2009, 2010
Corolla* 2009, 2010 1NX 2T1 CTS
Highlander* 2010 5TD CTS
RAV4* 2009, 2010 2T3 CTS
Hold vehicles in dealership
*Vehicles built in Japan (VIN starting with “JT”) are not involved**Camrys built at SIA (VIN starting with “4T4”) are equipped with CTS pedals