[ghen]

Originally Posted by terrencegordon

so I'm sorry if you misunderstood the basis of the analytics data. We have also very recently added considerably to our Account Management, Project Management, Programming and Development departments so the problems you had with turn-around have been addressed. 2009 was a tremendous growth year for us, and our goal was scalability - which we have acheived for 2010.

I just got confused on the market pricing standpoint, sorry As for personnel additions I'm so glad! That was pretty much my only hangup over the past year.

[salete22]

Terrance

Thx for chiming in

Although I realize you are not a "full" CRM, your Inventory Management does in-compass lead management which = leads which = Customer which leads and customers = Customer relationship Manager.r The ability to manage those leads LACKS. It is def and aspect of using ecarlist, that keeps my eyes open to other products that might truly encompass the puzzle being complete. As we are all looking to streamline our process.

Here is what I would like to see.
a.) Follow up system. be able to schedule a task, call, appt etc.
b.) be able to tag customer as hot, cold, dead, etc..
c.) Be able to mass email and segregate accordingly.


Is it in the future???
from one of the biggest ecarlist, Len C, ecarlink fan out there

[Frank Sobyak]

Park Place Dealerships www.parkplacetexas.com moved to eCarList in April of 2009 - and we have been extremely pleased with the functionality of the software, the support teams and the forward thinking of its management team.

There are a variety of services that eCarList offers that we utilize to gain a competitive standpoint in the marketplace.

The initial reason we moved to eCarList was for its inventory management system, which is powerful, flexible and customizable. The initial integration went smoothly and our sales teams quickly learned how to work in the back-end of the system.

There were also a number of items that the eCarList inventory management system offered that we could not find elsewhere. The system shows similar vehicles on an inventory search and offers a "vehicle finder" that alerts prospect if a vehicle that matches their interest comes into inventory. This helps ensure that prospects find the vehicle they want. Also, a recently added feature, the health indicator helps the management team here stay on-top of the business to ensure vehicles are properly merchandised. In addition, the pricing tool is utilized by sales management to get current market pricing of competitive vehicles to assist in determining optimal market price and to manage inventory as it ages.

We also use eCarList for web design and hosting. The design team is top notch and our turn-around times have been good. They have designed our new home page as well as the landing pages of our multiple dealerships.

Recently we have reached out to eCarList to help our dealership in the areas of video, chat and in creating a mobile website. They also offer SEO and SEM services that are unparalleled. The combination of working with a team that has strong technical capabilities and a background in the automotive industry has helped deliver products that work and that get results.

What's more, the eCarList support team has been responsive and knowledgeable. If we need something customized, changed, or if there is an issue, it is addressed quickly and in a professional manner.

In conclusion, eCarList has cutting edge talent and start-of-the-art online solutions. Management comes from the automotive industry so they are in tune with the market. And, having one source for multiple services reduces the burden of managing multiple vendors. We have been pleased with the relationship and the results, Our traffic and sales are up substantially, even in this recent down market, and we certainly need to attribute a good portion of this to the help of the eCarList team and the products and services they provide.

eCarList comes highly recommended.