I am stuck in the spot of being just one internet department director in a huge organization where we're all required to use dealersocket.
I can NOT put up with no Mac support, and no support for non-IE browsers on Windows ANY LONGER! COME ON people this is 2010. Is your entire development team asleep at the wheel?
Internet Explorer is the WORST browser available. Even the newest version available is not even close to as standards-compliant as any of the popular alternatives.
DealerSocket needs to address the following, and needs to do it fast. It horrifies me that my company spends so much money with them when there are so many glaring faults with their system. Prove me wrong, DealerSocket. At least let us know you're working on this stuff.
- Firefox is the #1 browser in use right now with 46% of the market. How can you possibly justify not supporting the MOST COMMON PLATFORM??? Firefox has a 10% market share than all three current versions of Internet Explorer combined. Browser Statistics
- Chrome usage is up dramatically to over 11%. Google is #$^%$#%ing huge. Again, how can this company/browser be ignored?
- IE is dramatically losing market share. You can see a significant drop month-by-month: Internet Explorer Browser
- 76% of users have higher than a 1024x768 resolution: Browser Display Statistics Why are we trapped in this tiny viewport? The attached file shows how ridiculous this website looks on my home computer. Granted, not many people are using a 27" iMac with its 2560x1440 resolution, but the point is that the user interface does not scale at all. I use a 1900x1200 screen on my work PC and most of the computers we have are 1280x1024. Note that while I can log in to DS on my Mac, most of the site's links/buttons/etc don't work properly or at all.
The daily headache that I encounter from using DS is starting to really get to me. If I could switch just my store to some other system, ANY other system, I'd do it in a heartbeat. The problem is that the people who make the decisions on where to spend the money have little if any reason to actually use this garbage so they can't see how inferior it is to the other options out there. And I simply don't have the time to explain to my entire organization why it's the wrong choice.
Is anyone listening at dealersocket??