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  1. RossS

    Decent Lead Validation Service

    An update: We are still in talks with the non-industry company. It looks like they have the technical capability to give us exactly what we want. The question is whether DealerSocket will allow them to integrate.
  2. RossS

    Decent Lead Validation Service

    Thank you all for the feedback. I am currently in discussions with a company that believes they can do exactly what we are looking for at a very reasonable price. But they are not an auto-industry specific company and have not worked with Dealersocket before. So we will see how that goes.
  3. RossS

    Decent Lead Validation Service

    Betsy, thanks for reaching out. I spoke to Kent over there at Foureyes and determined that Foureyes can't provide the phone and email validation that we are looking for.
  4. RossS

    Decent Lead Validation Service

    I am trying to find a lead validation service that could integrate with our CRM (Dealersocket). Something that will let our internet agents know right away if the phone numbers and emails are valid or fake, so they can prioritize the real leads. So far all I can find are not industry specific...
  5. RossS

    What Lead Sources are Truly Working?

    We already use or have tried all the main lead sources, CarGurus, Autotrader, Cars.com, Facebook, Offerup, etc. But are there any good non-pricing focused lead sources for New Cars? The heavy competition and race to the bottom, deceptive pricing, in our market is making it difficult to compete...
  7. RossS

    Subaru Dealers - How do you market your SSLPs?

    Thank you, our owner thinks we can work around it. But best I can find, all other dealers do the same and we don't really have a choice.
  8. RossS

    Subaru Dealers - How do you market your SSLPs?

    Subaru Dealers, how do you deal with SSLP units? Have you found a way to keep them from showing as a used vehicle on listing sites? Our SSLPs are still New vehicles, but Subaru keeps them marked as Used, which really hurts the visibility of those units on websites like CarGurus. Since they are...
  9. RossS

    Looking to revamp our method of sourcing used cars

    I agree, the service lane and and DMS need to be big focus points. I am trying to figure out the best way to incorporate the service staff into this and get them on board.
  10. RossS

    Looking to revamp our method of sourcing used cars

    Thanks Joe, I like the appraisal at their place idea. I am going to recommend that as well as leveraging our website better for that.
  11. RossS

    Looking to revamp our method of sourcing used cars

    My dealership is trying to find a better way to source our used cars. We currently get a lot of our inventory from Enterprise and from auction, with some coming from trade-ins. But we want to get away from our dependency on the auction and Enterprise. I don't think that we are large enough to...
  13. RossS

    New Internet Manager looking for resources

    I am definitely looking to drive more traffic straight to our website in addition to adding some other lead providers. I know that creating better content for our blog will be necessary, and I will be expected to create the content. I am struggling to find ideas for that content.
  14. RossS

    New Internet Manager looking for resources

    So a few months in now. We have some processes set that are getting results. Close rates have gone from 2%-4% to 10%. My current challenge is to increase the number of leads that we are getting, especially in our Used Car Dept. Right now we average 1-2 leads per day in used. The usual answer...
  15. RossS

    New Internet Manager looking for resources

    Thanks everyone for your input, I am slowly growing into this role and seeing slow, but steady improvement. I have another question. How important is maintaining a blog? Our website has a blog page, but it hasn't been updated in a long time, and the few posts on it are low quality. Most SEO...
  16. RossS

    Is the extra cost worth it for CarGurus banner displays??

    We are considering adding CarGurus right now, and they provided us with two separate quotes. One is just for the regular listing service, then the second quote includes controlling the banner ads around the vehicle listings. Has anyone noticed any difference in performance with or without...
  17. RossS

    New Internet Manager looking for resources

    Thanks Patrick, CarGurus does seem to be the best way to compare so far.
  19. RossS

    New Internet Manager looking for resources

    Thanks Michael. I will be checking out all of those links. I have actually been mystery shopping all the other Chevy dealers in our region as well as several large ones across the country, and am documenting their follow-up schedule and email templates. (They want me to focus on optimizing the...
  20. RossS

    New Internet Manager looking for resources

    I was just hired to manage internet operations for an autogroup that includes a Chevy dealership, a Subaru dealership, and multiple used car shops. I am relatively new to the industry and completely new to automotive internet sales. My job is two faceted. I am to create and implement a system...
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