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  1. CFrentzen

    Inventory Management Help Please

    At my last dealership we had Dealer.com / HomeNet and everything worked out swimmingly.
  2. CFrentzen

    Are U a Top Gear Fan?

    A friend and I have recently started watching Prison Break on netflix...and were now beginning season 4. This show will get your hearts and fists pumping as well as tug at your heart strings...and confuse the %&#! out of you! Every single episode has been top of the line...I can't say that...
  3. CFrentzen

    After 90 Days Schedule

    Very true, and I agree with everything you're sayin' Jerry. It's more of an extension of the followup process, opposed to a "new" one that's entered after the 90 day mark. Phone calls do occur during the first 90 days (naturally), but I wonder if phone calls should become almost non-existent...
  4. CFrentzen

    After 90 Days Schedule

    Hey everybody! We're currently working on a post-90 day followup schedule to implement and tweak in 4 of our dealerships. We do follow up currently beyond 90 days, but it's too loose for our tastes. I'm curious to know if anyone has a general understanding of how customers tend to appreciate...
  5. CFrentzen

    SEO Link Thread

    I like the idea but I'm not in charge of that at my new dealer group. Sounds mutually beneficial.
  7. CFrentzen

    Any Musicians on this site ?

    I play guitar but I love my current Ovation and I'm not one to have a dozen guitars lying around, although I wish I could afford it so I wouldn't have to tune my one guitar a dozen different ways a day depending on what I want to play that day.
  8. CFrentzen

    Critiquing A Live Dealer Chat Script -- Chat Tracks

    IMO it was excellent Jeremy. -Quick response, built excitement about and pointed towards a vehicle immediately -Asked for her name the right way -Found out if she had test driven it but didn't go for the test drive appointment - instead, got her opinion on likes/dislikes. Makes the...
  9. CFrentzen

    How are your phone skills?

    I haven't had a chance yet to receive a paid session of Jerry's training, but I have had the pleasure of speaking with him during his free time and using the free scripts on his site and it's all been awesome. Looking forward to being an official student one of these days. Based on everything...
  10. CFrentzen

    Text Marketing - anyone using this?

    This. Under no circumstance do I want a company to advertise to me in such a direct fashion without my consent.
  11. CFrentzen

    off subject kind of Play pacman on Google

    Beat me to the punch...I was going to post this but...well, I'll give you one guess why I didn't :D
  13. CFrentzen

    Salary for Internet Sales Manager or Director

    Ahh thanks Alex - kept getting pulled in other directions when trying to find it.
  14. CFrentzen

    Salary for Internet Sales Manager or Director

    Quick question - where did the job descriptions go that we had in this post? Were they moved somewhere? Roger that.
  15. CFrentzen

    Shopping for a new CRM - Looking for suggestions

    All I've ever been told, seen in demos, or heard from current users about VinSolutions is that it does it all. If you're familiar with the forums, you've probably seen Matt posting (CTO of VinSolutions) - smart guy, knows what he's about. I can put you in touch with someone over there if you want.
  16. CFrentzen

    Proud Papa: A New Comment Generator is in beta

    This will definitely make life a little easier for us one-man shows. Thanks Joe/Matt!
  17. CFrentzen

    Pay for Internet Sales Manager/Director

    -Make sure all Internet-source leads are responded to in under 10 minutes -Make sure all inventory is pulling and pushing to all sites -Make sure all comments are pushing -ROI on all lead providors -Update website, specials / build new pages as needed -Facebook (and linked Twitter) pages -All...
  19. CFrentzen

    Pay for Internet Sales Manager/Director

    Perhaps people could list key points of their job descriptions as well and we could get a sense for what ISM's do, on average?
  20. CFrentzen

    Why is mobile the future?

    I have a feeling Android will continue to gain marketshare and be the iPhone's biggest competitor. The iPhone can now multitask in 2010? The Droid started off there - along with the 5 MegaPixel phone, DVD-quality video, built-in GPS navigation, and tons of other intuitive features. IMO Droid...
  21. CFrentzen

    Dealer.com Why Have Your Forsaken Me?

    We were forced to completely drop DDC when their development team wouldn't fix the one part of their Lead Lifecycle system that would tie the whole thing together and give me an accurate way to measure all incoming and outgoing lead contacts. Don't know if what Mitch is talking about is the...
  22. CFrentzen

    GM Internet Lead Response Time - OFFICIAL thread

    Does a customer truly expect to be contacted at 3am? Or is it reasonable to say that a customer would accept a call back at 8am?
  23. CFrentzen

    Did you get an iPad? Is it a game changer?

    At the risk of getting flamed, I've failed to see so far what the iPad can do that, say, the Droid can't...so I guess I fail to see how it's a game changer in terms of doing business..
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