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  1. bpreston

    GM Launches CarBravo

    Problem is the cost in my opinion: $1,000 enrollment fee $299/per unit sold $1,500/quarter if you list 90% of your vehicles on CarBravo (could be more if you list less of your cars on CarBravo) $10 overage inventory fee?? (assuming this is a 1 time fee not a per day fee, but come on) Plus they...
  2. bpreston

    Automatic Texting

    We are using CRM Suite at one of our stores and it sounds like you can do it with CRM Suite. Working on getting this set up so I'll share more info after that. We are with eLead at our other 9 stores and I don't think believe eLead has any automated texting functionality.
  3. bpreston

    Automatic Texting

    Hey guys, I would like to implement some automated texting into our sales and service process... one to one texting not mass texting. What is the law around this? Are we able to text a customer that visited our showroom or service department without them opting in for text? Or do they need to...
  4. bpreston

    CarGurus and selective rule enforcement

    Do you have an example of what this looks like? Checking the competition and not seeing anything that looks like a conditional price, but might be missing it....
  5. bpreston

    Classified Listings and Cost Per VDP - Relevant still or meh?

    Really good information guys! Def. going to have our Digital Marketing Team put together reports like this for our group moving forward. I have a bunch of small to mid-sized stores so we can't afford to have AutoTrader, Cars.com, CarGurus, and CARFAX. If you can't afford to have all these TPCs...
  7. bpreston

    Sales Person Reviews

    I apologize if this is in the wrong section. We mainly try to push Google reviews at our dealerships, but are looking for a way for our Sales People to be able to easily share them with customers. I know DealerRater.com has Sales Person pages where you can view the reviews they were tagged in...
  8. bpreston

    Facebook Likes for your dealership - How are you getting more?

    Anyone have good examples of dealers who have a good Facebook page? By good I mean, a lot of likes, good content, interactive, and doing marketing through it. Came across World Hyundai's and was really impressed: http://www.facebook.com/worldhyundai Let me know of any other good ones.
  9. bpreston

    Infomercial BDC

    We run an infomercial and are looking for an a BDC company to handle these typically subprime credit calls and convert them into appointments. Contract needs to be month to month and need to be able to send leads/appointments to CRM in XML/ADF. Any suggestions or recommendations. Thanks!
  10. bpreston

    Digital Dealer 11, Are You Going?

    On flight to Vegas now! We def. need to set up a day and time to meet up. Let me know!! Are we thinking about meeting up in the Mirage or elsewhere?
  11. bpreston

    Sales/Service/Parts Process Training

    Please move this to the correct section... Does anyone have any recommendations for a company to facilitate Sales/Service/Parts Process Training. We have tried using the Toyota Signature program w/ very little success. Please let me know of any company recommendations and contacts.
  13. bpreston

    Google Places Removes Third Party Reviews from Search Results

    I'm with you Jerry, I'd love hear a response from DealerRater. One of the things I liked best about it is that it killed two birds with one stone... if I'd get a review on DealerRater it pushed it to Google. Until I hear something, I am shifting our focus from reviews on DealerRater to our...
  14. bpreston

    CallRevu - any dealerships using this? Effective - yes / no?

    Thanks for your post Chip! Great points Joe!! Any recommended trainers or training materials for this?? I run weekly sales trainings for the Internet Sales Reps at our 7 stores and a separate one for our Internet Sales Managers, but nothing for our Sales Managers, Service Managers, GMs, etc...
  15. bpreston

    CallRevu - any dealerships using this? Effective - yes / no?

    Bringing this thread back. We recently implemented new phones at our dealer group and have had some issues adjusting to new technology so not only am I looking for accountability but also I want to ensure that my phones are working properly. I am looking for more feedback on CallRevu, the...
  16. bpreston

    Commercial Production Companies

    Not sure where this should be posted, so move the thread to the appropriate place. Anyhow, I am looking for a production company to create and shoot creative commercials for us. My goal is to brand PrestonAuto.com in a funny way. Something along the lines of the CARMAX commercials. Anyone have...
  17. bpreston

    Do you have a BDC or are planning to add one?

    We have 7 locations. For Sales we have start to finish Internet Sales Reps at each of our stores, 1 rep/100 leads. We had a sales BDC a couple of years ago, but it wasn't the right fit for us. There was frequent communication breakdowns between the BDC rep who set the appointment and the sales...
  19. bpreston

    GM Lease Pencil Solution

    With GM offering 3 different companies to run leases through: Ally, GM Finacial, and US Bank a lot of times you have to run leases 3 times to see which payment is the lowest. Anyone know of any solution to be able to quickly decipher which lease is lowest? I know there was a software called...
  20. bpreston

    Christmas Off Hours Response

    Hey guys, Just wanted to recommend to everyone to update your off hours response over Christmas weekend to include mentions of Christmas. Obviously this doesn't go into effect till this weekend, but I expect a lot of emails back at that time because this seems like such a personalized...
  21. bpreston

    Buy Here Pay Here

    I literally LOL'ed that's great... That domain is still available by the way Jerry if Phone Up Ninjas doesn't work out...
  22. bpreston

    Buy Here Pay Here

    Anyone have any recommendations for software for buy here pay here collections follow up?
  23. bpreston

    Test Drive Policy

    LOL, that is the point, anything a little more eloquent?
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