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  1. DogbertBH

    Finding my customers in Higher Gear

    Higher Gear simply stated that what I'm looking for doesn't exist. I'm just throwing up the Hail Mary and seeing what happens. I don't get a CRM that can't tell me if someone from online showed up to the store. I used to have ADP which was bulky and clunky - but I could get any data I needed,
  2. DogbertBH

    Finding my customers in Higher Gear

    I've been working with Higher Gear for about 3 months and my only real issue right now seems to be with the reporting. It's kinda specific and clunky. Does anyone know a way for me to see anyone who came in as a store up who was previously an Internet up? If someone sends me a lead on...
  3. DogbertBH

    Creating a custom avatar

    I found it RIGHT AWAY once I knew where to look. Thanks Jeff!
  4. DogbertBH

    Creating a custom avatar

    I also don't have access to change my Avatar as far as I can see unless I've missed it.
  5. DogbertBH

    Forum is not keeping me logged in

    Since I'm Patient Zero, I'll try it now and let you know what happens.
  7. DogbertBH

    After CARS: To delete or to NOT delete.

    Right now the main issue for dealers is most likely going to be their already depleted inventory getting even smaller. This leaves us with a VERY limited amount of vehicles to show customers. My standard answer to the question "How many do you have?" is "How many do you NEED??" They...
  8. DogbertBH

    Lead Volume Doubles Triples Due to Cash for Clunkers

    My issue is with low inventory. the CARS program wiped us out and now we keep getting leads for things we don't have that people want (Jeep Compass & Patriot) I decided to let the leads come in because they won't find a car right now and when the 2010 models arrive we can contact them again...
  9. DogbertBH

    Google Local updated business listings is a PAIN!

    Sounds to me like it works as designed :P I've had the same issue in the past. Haven't even THOUGHT about doing this at my new gig til I saw this thread because it was such pain before. -Bobby
  10. DogbertBH

    How many 3rd Party Lead Providers do you use?

    1. Dealix 2. Gm 3rd Party (We pay for them - they count) -Bobby
  11. DogbertBH

    Display Advertising/Retargeting

    We did some remarketing for a one month stint at my old place and the site traffic boosted by almost double. The downside was that the message stunk and we had a 50% bounce rate, too. I think if you have the right message it would work well. -Bobby
  13. DogbertBH

    Cash for Clunkers

    FIRST OFF - is ANYONE considering a demolition derby before killing their trades? Just wondering :) My real point is, I think the manufacturers should take a lesson from this and consider taking a monetary approach with their incentives. Instead of saying '$1000 off for EVERYONE until a...
  14. DogbertBH

    Does Facebook work for dealers

    I was surprised to read the line "They like to build relationships" Everything I've ever seen regarding Gen Y (And Gen X for that matter) is that they do NOT build relationships and continue to research and price everything every time. In any case - I know I'm trolling Facebook and Twitter for...
  15. DogbertBH

    I love PORN!

    I was thinking the same thing. If you have no interest in porn, or what it does or doesn't do or anything about it - WHY would you click the link? Why did you feel the need to tell Alex what he did was disappointing?? Or to comment on what he did at all? Opinions are fine, but shouldn't...
  16. DogbertBH

    Using a Smartphone for lead management?

    We're using Higher Gear here. I started last Monday and am NOT a fan thus far. I was all spoiled by WebControl through Mazda. -Bobby
  17. DogbertBH

    Does Facebook work for dealers

    Yesterday a friend on Facebook (Whom I have not seen in over 20 years) made a post about his dissatisfaction with the CARS program and how hard it was to understand. I replied and engaged him in a chat where we set an appointment. He and his wife came in last night and bought a used van and...
  19. DogbertBH

    David Kain

    Well I guess it's time to find out about David and his company firsthand. I took a new position at Sudbay Family Automotive in Gloucester, MA and they're already using his service. Here we GO!!! -Bobby
  20. DogbertBH

    ADP CRM - Hate It or Love It?

    Our server never went down in the almost 3 years I was there. But ours was in-house.
  21. DogbertBH

    Using a Smartphone for lead management?

    Are you answering leads using the blackberry, Alex? I wonder if the iphone runs gotomypc.com
  22. DogbertBH

    Using a Smartphone for lead management?

    I'm curious if anyone i s using a phone in their off-time or time away from their store to receive leads or calls. Wondering what the best phone is for this process. iPhone, Blackberry, Palm... There are a lot of choices. Thanks, -Bobby Harris
  23. DogbertBH

    car-research.com

    I'm having an issue where every time I click something on this site (button, text box, etc.) it brings me to this site. https://www.car-research.com/services.asp It started when I did a preview of a post I typed in. Just wondering if anyone else has seen this.
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