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  1. J

    Prices on website... yes or no?

    Harleyguy, my stance on this topic has always been pretty firm. Think about it from a customer's perspective, "if there's no price listed, then they probably charge too much". My suggestion on that is to competitively shop your fellow dealers to see where they are pricing their vehicles at. That...
  2. J

    TrueCar's New Write Off Policy

    I'm not partnered with TrueCar, but have looked at using their services in the past. How often does this problem arise where the customer comes in, goes on TrueCar, then comes back in to the dealership? We see a couple of those every month with GM 3rd Party Leads, but not a substantial amount...
  3. J

    Should We Drop AutoTrader?

    Thanks for the input everybody! Any help is much appreciated. Jscole86, we are co-oping our AutoTrader and Cars.com accounts already, which made it a lot more affordable. I match the phone numbers in AutoTrader's back end tool to our CRM and typically see most of customers are not even entered...
  4. J

    Should We Drop AutoTrader?

    Doug, thanks for that information. I will check into those older posts on this matter. Personally, I understand the value of the third party marketplaces, but it's hard to sell my GM on the fact they're working when none of our numbers reflect that. We were thinking about having a "How Did You...
  5. J

    Should We Drop AutoTrader?

    Hey everybody, we're considering dropping AutoTrader from our list of vendors. We've been a long time AutoTrader customer, but we have not seen the performance we'd like to for the type of money we're spending with them. Our Used Cars Manager strongly supports keeping them, but we're not all...
  6. J

    Should We Drop AutoTrader?

    Hey everybody, we're considering dropping AutoTrader from our list of vendors. We've been a long time AutoTrader customer, but we have not seen the performance we'd like to for the type of money we're spending with them. Our Used Cars Manager strongly supports keeping them, but we're not all...