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  1. William Bryant

    Why is Video so difficult?

    I agree, you'll notice location tags in the video titles and keywords. And a link to the site in the description. Video is just one more way to get them to that VDP.
  2. William Bryant

    Why is Video so difficult?

    Getting 1 or only 10 views per video is bologna. Getting views on YouTube is simple if you use keywords effectively. I don't have a ton of time to elaborate here but just google it. One time I had a lady from FL (me in SC) call me excited saying "you don't know me but I feel like I already know...
  3. William Bryant

    TAKE POLL How Many Leads Per BDC Rep Each Month?

    :bow: Although I have been able to achieve and maintain above a 15% closing ratio with our BDC, it definitely wasn't with handling 300 fresh internet and phone leads a month! Quantity vs quality IMO... I will say that the ELEAD call center is able to achieve some crazy numbers through lots of...
  4. William Bryant

    Making the CRM and Website Switch wish me LUCk

    Switching CRMs is a chance to start over. Its like buying a new house and getting to throw away all the junk you never used. Don't just copy processes and templates 1:1 be overly critical and examine your old ways as now's the time to change! Simpler is better, especially since you'll have a...
  5. William Bryant

    Handheld Vehicle Appraisal Tools - what are you using?

    He already canned the BBerry... But can't you install android apps on BB10 or whatever version they're on now? I think there's an emulator built in and I think I heard it's quite good now. BTW ELEAD does offer mobile appraisal if you have eretail. I admit it's probably not everything a fairy...
  6. William Bryant

    Back in the car biz.

    Trust me, after nearly 4 years on the vendor side now I still take TOs and desk deals. That part never gets old! Dan, guess you just couldn't break your addiction huh? Welcome back!
  7. William Bryant

    New - I mean Really Old lead source for CRM

    No kidding lol! I'm guessing Bluetooth isn't a required option?
  8. William Bryant

    TAKE POLL How Many Leads Per BDC Rep Each Month?

    It started to get really tough when I was handling 225 leads by myself (internet, phone, and chat) and that's when I hired another person. Together we handled about 180 leads a person, and that left us with enough time to also do some videos and social media marketing. It appears that store...
  9. William Bryant

    Lazy sales managers that don't care and CRMs

    True story I see too often when implementing a new CRM. I know in my heart when i leave a store like that what's going to happen and it pains me. A CRM tool is designed in many ways to help you to be better about managing processes. But when a manager doesn't want to do it, then who? If we...
  10. William Bryant

    Passive Aggressive car dealer email made me laugh today.

    Ditto!!
  11. William Bryant

    Passive Aggressive car dealer email made me laugh today.

    Desperate.... It looks desperate....
  12. William Bryant

    Proactive Dealer Solutions

    Curious about this as I have a client who is asking. Any feedback anyone can share would be helpful. Thanks
  13. William Bryant

    Our "Up" system is jacked up!!.......what do we do??

    I knew you were in California before I Googled it, why is this such an issue in Cali? I've seen more NextUP systems in Cali than anywhere combined this seems to be rampant out there. NextUP integrates with our CRM tool so I'm sure they do with others, it's a nice system and encourages...
  14. William Bryant

    Best dealership website you've seen?

    :banana: I am sucked in! Now I want to be like Ling. Amazing lessons to be learned from that site, it's such contrast to the mold we fit most dealer sites into.
  15. William Bryant

    Does a good CRM exist?

    The never-ending question keeps going... Let's face it, software breaks. Windows breaks, Facebook breaks, DealerTrack breaks... but good software doesn't break all the time. Or even often. So minor issues aside, you mentioned integration. A never ending moving target all its own from a vendor's...
  16. William Bryant

    AutoMate DMS/CRM Anyone using them?

    I like Auto/mate and what they're doing. A very open idea to DMS and the dealers I have using it are happy with the useability and the cost, of course. But besides cost their accounting depts seem to be happy with it. When it comes to any DMS outside the 2 major ones, though, be very CAREFUL...
  17. William Bryant

    Appointment display board

    I like Alex's salesperson perspective, I've seen this go beyond what we're talking about with the appointment board. I see stores that post some key reports like email collection percentage and task completion percentage that get printed and posted daily on the sales tower. The key is...
  18. William Bryant

    Appointment display board

    So I took this photo today at a store, they've had an appt board in the middle of the showroom for a while but I was able to add a little video loop along with the ELEAD appt board, which is customizable. AMSI stores like their backgrounds to be black with orange text. You could do something...
  19. William Bryant

    Sign the commitment and buy right now... Or Else!

    I'm having this struggle in a store I'm training, we teach the stores to use a 9-option worksheet that lays everything out to the customer. The store has had high turnover lately and wants to go to a 4-square where the salesperson gets a "I AGREE TO BUY THIS VEHICLE NOW IF NUMBERS ARE AGREEABLE"...
  20. William Bryant

    Need Help and Advise on CRM and ILM

    I have used most of the top CRM tools over the last seven years, and eLead has been the best for a complete solution by far. It's not perfect, but they continue to improve the tool every month. And for over a year I worked in it intensively as the ISM at Steve White VW and it definitely helped...
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