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  1. higherturnover

    DealerCenter DMS - your experiences

    What Jay said is accurate in my experience
  2. higherturnover

    Experience using DealerCarSearch.com

    I'm obviously biased as a competitor, but I will say their focus is almost entirely on sales of their product. We've had 4-5 clients get "sold" by DCS just in the last year (their tactics are simply undercutting prices or flat out lying to the client to create fear) and every single one of those...
  3. higherturnover

    Auto-lead Data Format (ADF)

    And therein lies the problem. ADF was created as an industry standard, but it's no longer standard as everyone has their own "minor requirement changes" they need. Oh yeah, and the whole ADF thing was finalized 17 FREAKIN' YEARS AGO! Think about what has evolved in the industry during that time...
  4. higherturnover

    Listing of all the Dealership Website Hosting Companies

    We were around before this thread started in 2009 and we're still here today! http://www.higherturnover.com http://www.carsalesmanwebsites.com
  5. higherturnover

    Cars.com testing VDP lead form featuring dealer sales people

    Interesting to run across this thread Jeff. I'm definitely interested in their findings. As you probably recall from the last time we were in touch, we've created a robust system for salespeople to take an active role in the dealership's marketing while limiting the liability to the dealer. It's...
  6. higherturnover

    TAKE POLL Sales Reps & their personal FB

    Absolutely. I often point this out to the GM/owner. Not only does it help the retention rate by empowering the reps, but it actually DRAWS the better reps TO that store because they're given an extra set of tools that often, their previous dealership wanted no part of.
  7. higherturnover

    TAKE POLL Sales Reps & their personal FB

    Spot on, @subi101. Working with so many salespeople over the years my conclusion is that most of those who do it wrong do so because of a lack of training. Training from both the dealership on their policies as well as from experts in the field of personal brand marketing, whether that's my...
  8. higherturnover

    Metric chasing absurdity

    I'll use the fishing analogy I tend to overuse but which illustrates my point. Some dealers see all these add-ons and widgets from 3rd parties as additional lead generating mechanisms because that's how they're sold by the vendors. Think more fishing lines in the water...you'll catch more fish...
  9. higherturnover

    TAKE POLL Sales Reps & their personal FB

    And for those who understand cartoons better than words :)
  10. higherturnover

    TAKE POLL Sales Reps & their personal FB

    I'll chime in @JamieS since nobody else has offered a reply to your most recent questions. I'm a vendor and not a dealer, but I can definitely speak to the "social savvy reps" question since that's almost exclusively who we deal with. When sales reps sign up with us they do so because they want...
  11. higherturnover

    How do we get our inventory on Yahoo Autos?

    I’d like to point out a couple of things, Ibrahim and Chris: 1. Yahoo Autos, just like many other classified sites, gets their data from aggregators because they don’t want to be in the classified business (at least for now). Hiring hundreds/thousands of reps to sell dealer packages, service...
  12. higherturnover

    Salesperson Branded Presence: Who's the Best?

    Couldn't agree more, Renee. "Personal branding isn't something you do, it's everything you do". Regarding the "word on the street", something BIG is already here. We should connect. Same to you, JD Rucker. In the meantime, this other forum post should interest you both.
  13. higherturnover

    websites designated for sales people only?

    Thanks Jeff, for mentioning us. Salesperson websites have always been a challenge to providers for a variety of reasons, and I have to assume that's a major factor preventing other companies from doing what we do. It's a headache at times, believe me. Less money for us than dealer sites, often...
  14. higherturnover

    Craigslist change... Have you been affected

    I heard about quite a few posting tools having problems since the changes last week. Most of the auto-posting tools violate the CL terms of use, which I assume is why they made their changes. This is precisely the reason we handle CL the way we do, with the copy/paste method rather than...
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