Search results

Search the forum Search Blog
  1. Dayna Wright

    How do I notify Sales Managers about a new accessory available? Licensed Product

    You could attend the GM eSummit and set up a booth at the expo. There'll be a ton of GM dealers there.
  2. Dayna Wright

    AutoTrader Trade-In Marketplace?

    We've had it for a while & it's HORRIBLE!!! If it were my decision, it would have been canceled a looong time ago. We have another "department" that's dedicated to buying our pre-owned inventory & they were so excited about this, they thought they'd be able to buy a ton of trade-ins & not have...
  3. Dayna Wright

    Help w/ Internet Buy-in (Long rant/Apologies in advance)

    Hi Pete, I feel for you, I'm sure most of us have experienced GM's & Sales Manager's like yours & it's frustrating. I've managed internet departments that had salesmen work the leads from start to finish & I currently work the "BDC type" internet department. As far as the salesmen working...
  4. Dayna Wright

    CRMs that Track Open Rate/CTR

    Car-Research has the features you're looking for. They are my next choice when we get out of the looong contract w/ Reynolds Contact Managment. I used to work for Autobase & have seen many, many CRM's. I think Car-Research is by far the best out there right now, especially since they are very...
  5. Dayna Wright

    What Has Been Your Experience Hiring Female ISMs?

    ddavis, You are right about the % of female sales staff. There certainly aren’t a lot of women applying for the positions & are often overlooked when they do. I myself have been in the biz for 10 yrs & have found that the most whiney, petty, gossipy co-workers tend to be the salesmen. I've...
  7. Dayna Wright

    ReyRey CRM Schedules and Process

    Hi Tom, I've been holding off on changing our schedules because I've been trying to get another CRM on top of ReyRey but I'm not sure if that's going to happen. I would love some advice on how you were able to change the schedules yourself. It doesn't look like a one person job to me, but...
  8. Dayna Wright

    What Has Been Your Experience Hiring Female ISMs?

    All I can say at the moment is...WOW really?
  9. Dayna Wright

    Autotrader vs Cars.com Value comparison

    We have the same problem w/ AT, & when we tell them that we don't sell many leads from them in comparison to Cars.com, of course they say "look at how many people clicked on your map & directions" as if they are driving a ton of people to our website that we cannot track. We now have a new...
  10. Dayna Wright

    Attention website vendors

    Thanks for the advice, I will ask Autofusion to take your suggestions.
  11. Dayna Wright

    Attention website vendors

    Hi Jake, I just recently convinced my dealer group to sign up w/ Autofusion.com. We are VERY happy we did. They design very nice sites & have a great SEO team. Here's a link to our new sites: www.drivekelley.com Good luck w/ your search!
  13. Dayna Wright

    Reynolds & Reynolds Contact Mangement Email Bounce back rate...

    Thanks for your advice Alex. My team does a great job of trying to get the correct email addresses, in fact part of their bonus is based on just that. I expect quite a few to bounce back due to incorrect email, no longer using email etc...However, a large amount of them come back with the...
  14. Dayna Wright

    Reynolds & Reynolds Contact Mangement Email Bounce back rate...

    Thanks for all the reply's. I do want to correct a few #'s from my previous post. I meant to say that I was told that ReyRey sends out 750,000 emails a month not a day & our bounceback rate is more accurately at 30% for most of our email blasts. I want to thank Dave Bates for sending out the...
  15. Dayna Wright

    Reynolds & Reynolds Contact Mangement Email Bounce back rate...

    I hope someone can help me with this. I recently started working w/ a dealer that uses ReyRey Contact Management. I've had a lot of experience working with CRM's & I've never seen one with a bounce back rate as high as ReyRey. Never mind the amount of "undeliverable mail" we get back w/ an...
Top Bottom
Back
Menu