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Skating Percentages/Prevention
I'm probably going to get flamed here but here it goes. I have a problem with this theory of skating the internet department. The basic question is why does an internet department/manager think that everyone in the newspaper department is skating them? Here are two scenarios that might explain...- wfyoung
- Post #3
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
January Case Study Results Final Total Unique Visitors: 4145 Total Website Leads without Chat Leads: 135 Lead Conversion % without Chat Leads: 3.3% Total CarChat24 Leads/Appointments/Queries: 107 Total Conversion % with Chat Leads: 5.8% Total Lead Conversion % increase: 75.75% Total Website...- wfyoung
- Post #105
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
January (Week 4) 1st through the 28th Total Unique Visitors: 3787 Total Website Leads without Chat Leads: 132 Lead Conversion % without Chat Leads: 3.5% Total CarChat24 Leads/Appointments/Queries: 96 Total Conversion % with Chat Leads: 6.0% Total Lead Conversion % increase: 71.4%...- wfyoung
- Post #102
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
January (Week 3) 1st through the 21st Total Unique Visitors: 2754 Total Website Leads without Chat Leads: 89 Lead Conversion % without Chat Leads: 3.2 Total CarChat24 Leads/Appointments/Queries: 73 Total Conversion % with Chat Leads: 5.9 Total Lead Conversion % increase: 84.4%...- wfyoung
- Post #99
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
The above post should read "week 2" instead of week 1. I tried to edit it twice so now I'm taking the easy way!- wfyoung
- Post #90
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
January (Week 1) 1st through the 14th Total Unique Visitors: 1705 Total Website Leads without Chat Leads: 61 Lead Conversion % without Chat Leads: 3.9% Total CarChat24 Leads/Appointments/Queries: 43 Total Conversion % with Chat Leads: 6.1% Total Lead Conversion % increase: 69.4%- wfyoung
- Post #89
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
January (Week 1) 1st through the 7th Total Unique Visitors: 841 Total Website Leads without Chat Leads: 29 Lead Conversion % without Chat Leads: 3.4 Total CarChat24 Leads/Appointments/Queries: 21 Total Conversion % with Chat Leads: 5.9 Total Lead Conversion % increase: 73.5- wfyoung
- Post #81
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
December Case Study Results Final Total Unique Visitors: 3094 Total Website Leads without Chat Leads: 105 Lead Conversion % without Chat Leads: 3.4% Total CarChat24 Leads/Appointments/Queries: 60 Total Conversion % with Chat Leads: 5.6% Total Lead Conversion % increase: 56% Total Website Sales...- wfyoung
- Post #73
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Adobe Creative Master suite for Mac
Joe, I've read many of your posts and they are most of the time spot on. Here is another example of Good, Fast or Cheap. Pick 2. That is how my father (a professional commercial photographer) put it. If you want it fast and cheap, it aint gonna be good. If you want it fast and good, it aint...- wfyoung
- Post #19
- Forum: Off Topic & Everything Else
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
Sorry, A little late with this one. December (Week 4) 1st through the 28th Total Unique Visitors: 2773 Total Website Leads without Chat Leads: 90 Lead Conversion % without Chat Leads: 3.2% Total CarChat24 Leads/Appointments/Queries: 57 Total Conversion % with Chat Leads: 5.3% Total...- wfyoung
- Post #68
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
December (Week 3) 1st through the 21st Total Unique Visitors: 2091 Total Website Leads without Chat Leads: 73 Lead Conversion % without Chat Leads: 3.5 Total CarChat24 Leads/Appointments/Queries: 41 Total Conversion % with Chat Leads: 5.5 Total Lead Conversion % increase: 57%- wfyoung
- Post #61
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
December (Week 2) 1st through the 14th Total Unique Visitors: 1375 Total Website Leads without Chat Leads: 52 Lead Conversion % without Chat Leads: 3.7% Total CarChat24 Leads/Appointments/Queries: 25 Total Conversion % with Chat Leads: 5.6% Total Lead Conversion % increase: 51%- wfyoung
- Post #51
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
December (Week 1) 1st through the 7th Total Unique Visitors: 520 Total Website Leads without Chat Leads: 23 Lead Conversion % without Chat Leads: 4.4% Total CarChat24 Leads/Appointments/Queries: 9 Total Conversion % with Chat Leads: 6.1% Total Lead Conversion % increase: 38%- wfyoung
- Post #34
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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I want Social CRM
You are absolutly right Mr. Watson you would need a full Facebook account. If I were using a feature like this in a CRM program I would, as a salesperson, want it linked to my own Facebook account. As far as sending out a fan invite with every CRM lead I was thinking more along the lines of...- wfyoung
- Post #13
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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I want Social CRM
No bubble here!- wfyoung
- Post #9
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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I want Social CRM
It is possible. Here is a Demo of Faceconnector in action. http://salesbookapp.com/faceconnector/demo/Faceforce%20Demo.swf- wfyoung
- Post #7
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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Free! 24/7 Live Dealer Chat Support, Staff, and Leads (Case Study 2 Months)
Transcript ------ (20:51:40) Operator: Hello (20:51:40) Operator: Welcome to our website! (20:51:40) Operator: I am here to provide live assistance. How may I help you? The first few lines of a transcript from one of our first chat sessions. Note the time. No one was in the store at the time...- wfyoung
- Post #23
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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I want Social CRM
This is a perfect project to try to develop in Google Wave. Will someone send me an invite? [email protected] I figure our IPO will be in one year.- wfyoung
- Post #6
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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I want Social CRM
Opting in of course. Really what I'm thinking is that you only have integration if they have become a fan on your dealer fan page or are following you in twitter or the like. Can you imangine, instead of that boring letter in the mail that costs what, a buck now including paper and all, you...- wfyoung
- Post #5
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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I want Social CRM
Why is any Social Media Strategy not the same as your CRM strategy? O.K. So I'm not a genius. I can't type for shirt. I'm not all a twitter. People bore me. I can however read and I just read a book titled “The Facebook Era†by Clara Shih. While I did'nt realize that it was going to be a...- wfyoung
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- Replies: 22
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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