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  1. NHHarleyguy

    What constitutes an appointment?

    I am in the process of re-structuring our BDC and I am struggling with what should be a simple question... What constitutes an appointment? Obviously when a rep speaks with a customer and schedules an appointment that is easy. The question that I have is if a rep has on-going contact with a...
  2. NHHarleyguy

    Shared inventory for multiple locations

    I am the internet manager for a three store Harley-Davidson dealer group. Currently our websites display a shared pre-owned inventory with units from all three locations. LINK We have struggled with customers not understanding where the bike is located and visiting the wrong store from time to...
  3. NHHarleyguy

    Internet Sales Position

    Internet Motorcycle Sales Associate (Seacoast Harley-Davidson) Ever wanted make a career out something you love? Are you passionate about the World’s Greatest Motorcycles, the Harley-Davidson lifestyle, and wanting to make a difference in people’s lives? Then we are looking for you...
  4. NHHarleyguy

    Need some help with compensation

    First of all there seems to be a very similar thread posted almost weekly... This is what I do. How much should I be paid? But here is my current situation. I left a career in real estate four years ago to come work at the local Harley-Davidson dealership. I had no experience in the auto...
  5. NHHarleyguy

    Prices on website... yes or no?

    I have been trolling around this site for a while and as a relative "newbie" to the industry (I actually work at a Harley-Davidson dealership) I find that this site is an awesome resource with a lot of talented contributors. I am struggling with the question of internet pricing. I have searched...