Search results

  1. D

    Well The Old car Biz is Alive and Well

    Ralph, this is priceless. thanks for sharing. We do have some opportunity for improvement don't we :)
  2. D

    Reynolds and Reynolds Hardware

    Josh, just checking to see if we got this resolved to your satisfaction? Dave Bates
  3. D

    LP01 - TI880 Required?

    Scott, I think there may be confusion. We have several options for printing and either your Reynolds Account Manager or our Technical Assistance Center @ 1800-767-0080 should be able to help. If you prefer you you can e-mail me your contact information at [email protected] and I can have...
  4. D

    ERAccess problems.

    Mike, if you call 800-767-0080 our support center should be able to assist in the troubleshooting.
  5. D

    Problem with ERAccess

    Roger, have someone from the dealership call the Reynolds Technical Assistance Center @ 1-800-767-0080. We will be able to help them isolate the issue.
  6. D

    How to export data from 6910 report?

    Cole, I think you spoke with one of my folks yesterday. Did you get what you need?
  7. D

    How to export data from 6910 report?

    Cole, I will have one of my support team call you and walk you through it. Dave Bates R&R.
  8. D

    ReyRey Contact Management Running Slooooow?

    Karen Ann I will have someone call to follow up see if we can isolate the issue!
  9. D

    New Reynolds and Reynolds process to prevent third party data collection.

    Here is a good link to answer many of the questions regarding available options for dealers and third parties. Reynolds Data Management: Data Movement: Dealer Options
  10. D

    New Reynolds and Reynolds process to prevent third party data collection.

    Jesse, I hope you received the information I sent you regarding the Automated Access changes. Let me know if there are further questions at the contact numbers I provided. Thanks, Dave Bates
  11. D

    Changing Intellipath coupon criteria

    Billfred, I will have one of our Intellipath specialist call you to discuss what you want to accomplish and the easiest way to do that. Dave Bates VP Customer Support Reynolds and Reynolds
  12. D

    Reynolds & Reynolds Contact Mangement Email Bounce back rate...

    Dayna, I appreciate you taking my call the other day and our discussion around the issue you have posted here. One of our consultants is scheduled to come in and work with you directly next week. As we discussed please feel free to contact me directly if there are concerns in the future. Dave...
  13. D

    ReyRey Contact Management Running Slooooow?

    Art, We have spoken with the IT team from your organization and they report there are no performance issues. Joe, I sent you an e-mail yesterday and we are continuing to try an isolate what you are seeing on your end!