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  1. john.quinn

    Familiar with Vettx - Used Car Acquisition Software?

    Anyone have experience with or use Vettx? https://www.vettx.com/
  2. john.quinn

    2023 YTD Retail Averages - WOW!!!!

    Reading throughas downloaded from Automotive News. I know I'm the OG "Get Off My Lawn" guy now, but O. M. G. How in the world are people doing this????
  3. john.quinn

    Synthetic Fuel?

    https://www.autoblog.com/2021/09/13/porsche-synthetic-fuel-efuel-chile-plant/ First I'm hearing about synthetic methanol... Interesting? Compared to fossil fuels, renewable methanol reduces carbon emissions by 65 to 95% depending on the feedstock and conversion process. That's one of the...
  4. john.quinn

    E-Signatures -- Wassup?

    Howdy Hi There Friends & Neighbors! What (if anything) are you doing with E-signatures these days? Been poking around, and it seems like solutions are fragmented and all over the place (shocking... I know ;). Anybody have a good workflow? Bad workflow?
  5. john.quinn

    Seeking Inspiration

    When the chips are down, you really see what people are made of... especially Leaders. We're certainly going through something... different? haha. New? Challenging, certainly. Panic and Fear is the norm; the common person, the common leader, gets emotional, feels panic and fear... can't see...
  7. john.quinn

    Just Plain Cool Sh!t

    https://www.yahoo.com/news/amazon-shows-off-electric-prime-172511229.html Amazon shows off new all-electric Prime Air drone that will start delivering packages ‘within months’ Be really cool if this tech could speed-up, say, Parts deliveries, or parts-on-demand.
  8. john.quinn

    My stories from the sales floor #2

    Talking about intimidation and pressure in the forums the other day, I was reminded of a deal I wrote ‘back in the day.’ I think I was between my 2nd and 3rd year of selling cars, so this would have been 1998ish. I had “graduated” from the Honda showroom, and moved next door to our Acura...
  9. john.quinn

    Digital Retailing: I want...

    One of the (very) few things I learned as a product manager for an Agile software development tech company was how to write "stories." Product ideas start in the backlog with a simple story; the "simple" part was what caught my attention (by necessity :)). I enjoyed thinking and starting the...
  10. john.quinn

    My stories from the sales floor #1

    These stories are originally posted over on the blog but Jeff asked me if I would post over here in the forums as well. So here you go Jeff! I'll post more as my memory kicks in and I can get in front of the keyboard.... For me, 2019 not only marks the start of a new year, but a new career...
  11. john.quinn

    Free Reverse Phone Look-Up?

    I know I've found free services before -- google a phone number, wade through the ads and paid services to find the internet's version of the Phone Book, but I'm having trouble finding it/them now through all the paid crap. Anybody have a go-to for free reverse phone look-up? Thanks!
  13. john.quinn

    Debate: Are customers still intimidated at the Dealership?

    As vendors and owners, I think much of our decision-making is based on the belief that customers, when engaging with the dealership, are intimidated by the dealership. Let's all simply agree that intimidation is another word/form/symptom of FEAR. Of course, in the Old Days, there was no...
  14. john.quinn

    Was I Too Dumb for CRM?

    In the early aughts, my dealership invested in a CRM system. I was basically a sales guy/assistant manager who (quite by accident) had championed/embraced internet leads, and whipped-up an internal lead management system for our 15-store group. I had probably just “graduated” from 100%...
  15. john.quinn

    Are Tech Vendors Solving Business Problems?

    Question: are today's technology vendors solving business problems for car dealers, or solving problems created by technology? We couldn't use the DMS as a marketing tool... along comes CRM. Faxing deals to banks sucks... along comes Dealertrack. Inventory needs to be everywhere... along...
  16. john.quinn

    Leads? Customers? What is the Difference?

    **This article was originally posted over on the DealerRefresh Blog A guy walks into a bar and says, "Bartender...." -- oops.. wait.. different story. A guy walks into a dealership and says, "I'd like to see an SUV with 3rd-row seating." Who is this guy? Is he a lead? Is he a customer? If...
  17. john.quinn

    Building Value in the Lane

    It occurs to me that, coming-up through the Sales side of the business, that I’ve spent years practicing and studying about the effectiveness of “building value” into what I’m selling — myriad, multiple ways. Take F&I for an example — when the salesperson introduces or endorses a product...
  19. john.quinn

    LIFO

    Speaking with an Internet Lead Manager the other day about "LIFO" (Last In, First Out) approach to handling leads. My thoughts are that LIFO is pretty much THE accepted lead-handling rule. But curious to hear other thoughts. Situation usually presents itself in the morning with leads received...
  20. john.quinn

    Guaranteed to Generate a Response

    I'm hoping someone out there is ballsy enough to try this and lemme know how it works. I've recently stumbled across what may turn-out to be a stroke of genius. Years and years and years of working internet leads, and I never thought of this... Part of this game is getting unresponsive people...
  21. john.quinn

    New Mobile App

    I usually access the Forum on my phone... Have been struggling enough lately that I finally downloaded the app... And I'm none too happy about it. Similar experiences? Candid feedback? Just a Purple thing?
  22. john.quinn

    Happy Birthday Alex!

    All -- please join me in wishing Alex a Very Special Happy Birthday! Alex turned the big 4-0 today, and I think he's a little depressed. Please help me convince Alex that 40 is the new 30! Happy Birthday Alex!!
  23. john.quinn

    NASCAR like Automotive?

    Sitting here watching pre-race coverage, and a few similarities between our world and theirs occur to me... Team owners like dealers running a dealership (Sales & Service), sometimes struggling with the OEM (NASCAR) on issues like compliance and facility upgrades. Managers like Crew Chiefs...
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