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  1. joe.pistell

    Ugh. Giant CarGurus Price Increase

    Just got the call from the CG rep. "Your rate is below market, your increase is +108% per month." #CancelCG
  2. joe.pistell

    Selling cars is a team sport. Make your vendors join your team.

    So simple... Buyers and sellers have a job to do. A sale happens when both parties reach the final agreement (i.e. all questions satisfied) Every vendor's KPI should be aimed at assisting the dealer sell more cars Every vendor should know where their product fits into the 'the scope of work...
  3. joe.pistell

    Digital Personal Assistants (DPA)

    The Beast is knocking at the door. Digital Personal Assistants (DPA), powered by AI are going to disrupt EVERYTHING. It will come to our industry in multiple waves. WTF am I talking about? Wave 1: I explore this in a LI article: Dealer's Tech Planning in 2024: AI+CRM = AI personal assistants...
  4. joe.pistell

    Interesting Automotive Tech Companies (stock portfolio)

    There is some cool tech that and EV startups that wall street hates right now (i.e. low stock price). If you see a company you like, post it here. Try to make the post helpful and state why you like the company. $LAZR Luminar Technologies, Inc. is an autonomous vehicle sensor and Lidar...
  5. joe.pistell

    The Edmunds Gut Punch

    Really Edmunds? 1). The price drop chart is at the top of the page (i.e. top of mind), this is an ANTI-CALL TO ACTION. 1) It's causing ALL edmunds shoppers to shopper to conclude "if I wait it'll be A LOT cheaper" 2) the lead gen CTA is 100% anti-dealer Dealers, FYI: by demanding leads...
  7. joe.pistell

    DealerRefresh Top100

    WHO needs to be disrupted in auto???? And they wonder why DR failed? hahahaha. Technology Vendors serving our space need to be disrupted. Said in another way, "Tech needs car ppl more than car ppl needs tech" Idea: DealerRefresh Top100 Car guys that get tech are a rare breed. I propose a...
  8. joe.pistell

    Contest: Who can make the best ChatGPT Comment Generator?

    Pick any used, well equipped high-end SUV. Create your comments in GPT3 or GPT4, then: Post a VDP link to it Tell us if you used GPT3 or 4 (or the api). Paste your GPT Comments below. If you like it, let the creator know, give it a like.
  9. joe.pistell

    Job Title: Grandmaster of Inventory Management Systems

    Job Title: Grandmaster of Inventory Management Systems Type: Contract to Hire (Gig worker) Location: Remote Company: AutoMagicLabs.ai About Us: AutomagicLabs.ai (AML) is an innovative startup that provides highly creative merchandising solutions utilizing the dealers' existing Inventory...
  10. joe.pistell

    TAKE POLL Poll: Who Records Your Options/Pkg's on your Used Cars?

    Does your store have a process to collect options? Is there a person assigned to do it, or, does the software you use do it automatically?
  11. joe.pistell

    WTF VENDORS: NO MORE LOW RES PICS.

    WTF VENDORS: NO MORE LOW RES PICS. Does this bullshit problem start at the IMS? (i.e. Inventory management systems, homenet, vauto, etc)? If the IMS passes higher res images, does the MARKETPLACE compress the image? Does the dealers website vendor compress the images? @vitas you have massive...
  13. joe.pistell

    Uncle Joe's Makeover Diary 2.0

    11 years later, I'm back in my happy place, back in the Lab building DISC stuff! https://aimgroup.com/2022/08/30/pistell-resigns-as-cars-com-head-of-marketplace/ Stop by for strategy talks, prototypes and updates digging for new ways to sell MORE iron. In the spirit of the original Diary*...
  14. joe.pistell

    Creative use of Car Pics.

    Social Media is showing us how to make your VINs get higher CTRs on ALL of your SRPs. ADD PEOPLE ADD BOLD TITLES Many yrs back I brought up this theme. Pictures tell a story. Thoughts?
  15. joe.pistell

    The COVID Used Car Desert is coming.

    VIN's are on a conveyor belt. New car buyers use their car for 2-5 years and that VIN gets traded and becomes a used car. That used VIN gets used for 2-5 years and gets traded (or sold). That VIN keeps moving down the conveyor belt, from retailer to retailer, from seller to buyer. COVID came...
  16. joe.pistell

    Used Car Volatility Index... someone needs to build this

    Many industries use wholesale price changes to re-price current inventory. Example: Old School: Gas stations set prices based on observing their competitors. New School: Gas Station retail price strategies are aware of today's gasoline wholesale prices (incl.'ing volatility and trend). Gas...
  17. joe.pistell

    Trade-in Battle Grounds

    Is Carvana's Instant Cash Offer a threat to KBB?
  19. joe.pistell

    Feedback: Cost of Liquidating Aged Units... Before Covid

    Question to the Refresh audience: Before COVID, generally speaking, how much loss would you expect from selling an aged unit at wholesale?* -$500 -$1000 -$1500 -$2000 Also, Did you have a rock-hard aged policy where you flushed any VIN over XX days old? I'd like to compare what you think vs...
  20. joe.pistell

    Self Serve Shoppers Want BARB (Big Ass Red Button)

    Idea: Allow a shopper on your lot to self-manage their shopping and when they want help, give them BARB's (all over) to call for sales assistance. Question: Is there a vendor that makes a wireless assistance pager system for outdoor use?
  21. joe.pistell

    24 Hour Test Drives

    Do you offer 24 Hour Test Drives? In this touchless selling world, I'm thinking that 24 Hour Test Drives maybe a way to make productive sales relationships. I'm thinking that it'll create higher closing rates. Shoppers would love the personalized experience. Do you offer it? If yes, do you...
  22. joe.pistell

    COVID19 Survival Ideas - Sales & Service Dept Email - 'Contactless service'

    Biz goal: Svc dept is open, and you're looking to keep it active. Mission: Show reader the safety you're creating for everyone. Hope it helps! ================================================================= To Our Customers, Your car is essential to your freedom and our service department...
  23. joe.pistell

    What's a HOT Option worth?

    I'm looking over some UV options, I'm looking to freshen my Hot Options list. Anyone got a good list? Adaptive Cruise Control Alloy Wheels Apple CarPlay/Android Auto Automatic Emergency Braking Backup Camera Blind Spot Monitor Bluetooth Brake Assist Heated Seats Heated Steering Wheel HomeLink...
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