Search results

Search the forum Search Blog
  1. Tony Do

    Help How do I engage with customers when I cant get ahold of them!

    Great information here! I agree that surveying closed leads. Find out what sold them on the vehicle or process and capitalize on that. I would also recommend reviewing the information process that is currently being used. What is the quality and quantity of pictures and information being...
  2. Tony Do

    Beepi and Vroom and Carvana - will they make a DENT?

    I complete agree with this viewpoint of CarMax and the profitability sector. Might I toss another retailer that is going through similar expansion woes. Walmart, in the past decade, has slowed the number of Super Centers that opened and even tried smaller Neighborhood Markets to compete with...
  3. Tony Do

    Beepi and Vroom and Carvana - will they make a DENT?

    Interesting thread and responses for sure! Some questions to pose for the Senior Refreshers. 1. Do you think the failure of Beepi will weigh on a similar start up? 2. Is it possible for Beepi's process(es) or ideals to be adapted to a dealer process? From my observations, Texas Direct...
  4. Tony Do

    TAKE POLL Cars.com VS AutoTrader VS CarGurus

    CarGurus - they have really taken over the market of used cars. User Friendly Massive Advertising Appeal - Targeted Advertising if you subscribe to the terms. Tons of Information for both Sellers and Buyers. Market value, days on market, etc. Can be Mobile friendly for customers, for dealers...
  5. Tony Do

    Cadillac Book Luxury Subscription Service

    What are your thoughts on this program? Here are some articles to reference. Auto Rental News TechCrunch.com Cadillac Pressroom The details as quoted from Cadillac Pressroom, "A flat monthly fee of $1,500 eliminates the hassles of car ownership so members can experience uninhibited driving...
  7. Tony Do

    I just SOLD a car - USING TEXT ONLY

    Jeff, Thanks for sharing this experience. I do a lot of text with leads and making yourself available does have its inconveniences. However, extending this line of communication is almost necessary given how connected we our with our mobile devices. Here are my tips to ensure conversion of a...
  8. Tony Do

    Can used cars with top quality photos be priced higher?

    Jeff, We highlight damages all the time, it's a must with our customer base. Our inventory is higher mileage diesel trucks. Some have seen extremely heavy use and abuse. If anything it reinforces the ideals of transparency and honesty that we attempt to convey to the customer. It's a solid...
  9. Tony Do

    Can used cars with top quality photos be priced higher?

    Better quality pictures will generate traffic but not justify a higher markup on a vehicle. Well informed customers will: Have an idea of the general market price of a vehicle Know how much they want to spend relative to that market price You will just be overlooked due to pricing vs. a...
  10. Tony Do

    Went to a Cadillac dealership and picked up this clunker

    Michael congrats on the purchase! A manual transmission in a limited run V is definitely a unicorn! Enjoy it for as long as you can. I'm still on the prowl for my CTS-V Wagon manual, but one day. :-)
  11. Tony Do

    What's your policy on leaving sold units advertised online?

    I wanted to add input from our dealer. We have been leaving sold units up for about 4 years now and it has benefited us. Seeing the number of sold units (relative to your primary inventory base) has placed confidence in the customer to shop and ultimately make a purchase from us. This has...
Top Bottom
Back
Menu