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New Internet Manager looking for resources
Read as much of the forums as possible. Get the Book swimming with digital sharks by brian pasch. Reach out to whoever you may know in the industry to try to get processes and ideas on your internet strategy. I am happy to help if you need it. Its a big undertaking. Just understand that it...- Colby Joyner
- Post #12
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Help How do I engage with customers when I cant get ahold of them!
We are a cradle to grave dept. Calls are decent. Def need some work and training. Our appointment confirmations are through txt and email with a manager confirmation call 15 mins after the appointment is set an another appoint confirmation before they arrive on the day the appointment is for...- Colby Joyner
- Post #3
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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Help How do I engage with customers when I cant get ahold of them!
OK, Backstory - I work at a Chevrolet dealership and I am the Internet Director. I am currently trying to revamp the "dept". Before I started we had a round robin through all sales staff. After I was promoted we went to a straight Internet Dept with 4 salespeople. We get on avg 800 leads per...- Colby Joyner
- Thread
- appointments closing ratio engagement internet leads
- Replies: 17
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
