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  1. Adam Steere

    DealerRater Mobile App - LotShot - are you using it?

    I have seen hundreds of ways to get reviews. The way that works best and the way we train is: Service Provider: "How was our service for you today?" Customer: Some sort of response Service Provider: "Okay, thanks. Would you mind giving us some quick feedback?" Customer: "Sure" Then make it...
  2. Adam Steere

    Bot Traffic at 50%?

    Each industry looks very different with the bot traffic and human traffic. Much of the bot traffic is based on what the bot runners want to find (authentic articles, blogs, content, research...). By being in a local retail and short term marketing niche (auto sales) many of the bots will bypass...
  3. Adam Steere

    Why are most Dealership Service Department behind in digital marketing

    Some of the separation comes from how an auto sale and auto servicing appeal to the consumers. Car servicing is mainly based on trust, QOS, and convenience while car sales is more deal and product based. It takes more work to build the servicing side for most industries. With technology and some...
  4. Adam Steere

    Bot Traffic at 50%?

    I can see that just as average data. I'm sure there are more "humans" within auto retail. I'll see if I can come up with some numbers tonight.
  5. Adam Steere

    DriveCentric

    I couldn't find much either, which for CRM's usually means it does what they say it does. On the facebook page they had some customers in past posts. https://www.facebook.com/DriveCentric/?hc_ref=SEARCH&fref=nf Maybe give the customers a call and get their thoughts.
  6. Adam Steere

    DriveCentric

    I don't have any experience with their system. To see those warts- you might ask if you can get a demo/trial account filled with dummy data. Try any random situational things you may run into. Most platforms have the basics down pretty well. I built custom CRM's for 6 years and am familiar...
  7. Adam Steere

    What are you working on??

    Jeff-Can you tell me about your experience with LotShot and PRIME? I developed some software that provides similar services. We have mainly been within real estate, insurance, hotels, medical, and auto repair shops. We work with a few dealerships but not too many. What are the more important...