elead

  1. Jeff Kershner

    AVID Voice ID for CRM logging Phone-Ups

    I have a feeling this isn't going to go as smooth I would like it. Starting next week we are going to implement Voice ID for Elead CRM - integration through AVID Technology. AVID will receive a snippet of everyones recorded voice for Voice ID - determining who took the phone-up by recognizing...
  2. Dan Sayer

    Internet Close Percentage Math - Two Formulas?

    Those of you familiar with the path of "Internet Sales" over the last 20+ years, whether Retail or Vendor, probably have a single KPI that sits atop your reporting: Internet Lead Close Percentage. This one metric has been the center of debate among the "nerd" department in dealerships for...
  3. Mid-Grade Ford

    How to set up email alerts to customer when price drops

    Hey guys, so we just got a new website provider. We switched from CDK/Sincro to DealerOn (couldn't be happier w the change). Anyways, both the old site and the new site have CTAs for price drop alerts. With the Sincro site, Sincro would handle sending the email to the customer whenever the...