I keep seeing this type of rationale coming through and I couldn't be happier about it.
That said, there are some real studies that show real results.
Shopify claims that industries like Photography, Sports & Rec, Pet Supplies, Jewelry, etc are getting over 90% of their social media orders from Facebook. The remaining percentage belongs to Twitter, YouTube, Pinterest, Vimeo, etc.
I often find myself believing that Facebook doesn't convert, because I'm often having those conversations when it comes to dealerships and selling large things like cars. Then I lean back and I realize that the last $3000 I spent on car parts all came from Facebook posts where I saw the part release, photos of it on a car, dyno sheets, etc. As much as I hate to admit it, it does work for smaller purchases.
I agree with all the points in the article - they're valid and make perfect sense for them to do.
I'm not sure what dealerships can learn from this, but I can tell you that I believe dealers have quite a bit to learn about using Facebook to connect with customers.
My thoughts in a nutshell:
- There's a good chance a good portion of your Facebook fans are already customers
- Selling something worth $30,000 (a car) on Facebook is not the same as selling something worth $300 (tint, 3M body guard, etc)
- Diluting your content with scheduled posts, less-than-exciting posts, etc is a terrible strategy. Keep to the things that matter.
- Post visiblity for pages is on a downward slope. Facebook has made it easier than ever for people to "like" you but never see anything you post