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Interview with CarMax's CIO offers insight...

ed.brooks

Boss
Jan 15, 2010
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Ed
Great interview with CarMax's CIO on the Forbes website.



This is what you're up against. Recent imperatives include, "online finance and home delivery". Did you notice what's missing? The quest for LEADS!

There are 22 instances of the word 'experience' in this interview, and zero instances of 'lead'. Interesting...