- May 13, 2014
- 7
- 1
- First Name
- Emilie
I have been using Showroom Logic for a long time - and I never had any issues with them. Then came along Haystack offering a new solution with their integration with vAuto - which seemed at the time a completely great thing. So I told Showroom Logic that would pause their service and see if Haystack can perform better with their "Newest greatest solution.."- fast forward 60 days later , Haystack is way under delivering in performance - high CPC, high cost per VDP, and nowhere to be seen the integration with vAuto...So we go back live with Showroom and suddenly it is a mess... I have ads running for certain models under other models keywords, Google pulling out the account for more than 3 days and showroom is not aware .., negative keywords that shouldn't be negative keywords... We asked them to audit the account to make sure everything is set perfectly ... now 2 weeks later nothing is done - I have multiple phone calls and email conversation with my account manager but I am thinking that at this point they are under staffed to resolved any issues. So being competent in adwords I decided to take care of all of this myself and manually make all the changes in the adword account- well showroom logic automated system erased all my work and now it is back to a mess.
Does anyone have a recommedation of an extremely good SEM company that would give the dealership access and admin right to the adword account or am I at the point to just manage our PPC in-house ?
Does anyone have a recommedation of an extremely good SEM company that would give the dealership access and admin right to the adword account or am I at the point to just manage our PPC in-house ?