1. Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.
    Dismiss Notice

QR Codes - In or Out?

Discussion in 'Inventory Software Support & Best Practices' started by ppenton, Apr 4, 2011.

This forum sponsored by...
  1. ppenton

    ppenton
    Expand Collapse
    Noob

    First Name:
    Phil
    Dealer or Company Name:
    SOCIALDEALER
    Joined:
    Apr 4, 2011
    Messages:
    4
    Likes Received:
    2
    QR Codes... has this been a hot topic lately. I was never completely sold on QR codes. I look at my entire family and only my sister and I figured out how to use them. My father, for example, has a smart phone and if you asked him to scan a QR code, it might take a couple of hours for him to figure it out (the need to download an app is their biggest drawback in my opinion). My mother - I don't think she owns a smart phone, so she's out.

    "But Phil, their old." Maybe they are. ;) But I'm a techie and so is my sister. We get it and we still don't use them, other than to say we gave it a try. If I look at my closest friends, they don't use them. They all have fancy smart phones and I bet only a few have the software installed. (Its probably because I told them how to do it).

    I have always said text messaging is for the masses. It may not be cool or flashy... but you know, even my father and mother can text.

    These articles put an interesting twist on the future of QR codes and NFC. Industry titan Google is stepping out of the QR Code game. I think that says something. Will they be the first of many? Most likely not, and QR Codes will stick around, but there may be better technology out there soon.

    Google Kills Off Those Little Square Codes You Scan With Your Phone (GOOG)

    Google Throws Its Weight Behind NFC - Tech Europe - WSJ

    Google Ends QR Code Initiative - PCWorld

    Guess we will see how it all works out. If you have any thoughts about QR Codes and their importance, please share them with me. I really want to like them ;)
     
    • Like Like x 1
  2. This forum sponsored by...
  3. Alex Snyder

    Alex Snyder
    Expand Collapse
    Administrator

    First Name:
    Alex
    Dealer or Company Name:
    DealerRefresh
    Twitter Handle:
    axsnyder
    Joined:
    May 1, 2006
    Messages:
    1,972
    Likes Received:
    437
    Location:
    Vermont
    I have Red Laser on my iPhone and every time I've scanned a QR code it has directed me to something that wasn't enticing to me (usually the company's home page). I can think of two instances, when I've scanned a QR code, that made sense:

    1. Best Buy price tag/product description in the store. The QR code puts you on the product's Bestbuy.com details page with many more specs than can actually fit on that little price card in the store. Not brilliant, but useful for impulse shoppers such as myself.

    2. At Texaco there was a QR code on the gas pump that said "scan me." I was bored while pumping gas, so I scanned it (by the way, aren't you not supposed to use cell phones near gas pumps?) and it put me on a "win such and such by filling out this form" page. I didn't fill out the form, but I bet it has some decent conversion.

    The other 95% of the time a QR code scan hasn't landed me on anything that got me excited about QR codes.

    On the other hand, we have discussed QR codes ad nauseam around the office. I'm sure you guys at HomeNet have as well. There are some interesting ideas for them, but how much do they really add to things.....I don't know. The jury is still out for me.
     
    • Like Like x 1
  4. Ed Brooks

    Ed Brooks
    Expand Collapse
    Sr. Refresher

    First Name:
    Ed
    Dealer or Company Name:
    Cars.com
    Twitter Handle:
    VelocitySales
    Joined:
    Jan 15, 2010
    Messages:
    878
    Likes Received:
    408
    I'm with you as far as not being sold on them. They really smell of fad to me. That said I'd love to be proved wrong on this one.

    But Alex, thanks so much for posting this. It gives me a great excuse to repost my favorite QR code video!


    "...are you Amish?" never fails to crack me up!
     
  5. FromPA

    FromPA
    Expand Collapse
    Noob

    First Name:
    A CRM
    Dealer or Company Name:
    THGG
    Joined:
    Sep 16, 2009
    Messages:
    22
    Likes Received:
    1
    There is a company who uses them to download your mobile app. on customers phones...eZWEB.

    FPA
     
  6. Jason

    Jason
    Expand Collapse
    Getting Refreshed

    First Name:
    Jason
    Dealer or Company Name:
    Launch Digital Marketing
    Twitter Handle:
    jasonstum
    Joined:
    Dec 22, 2009
    Messages:
    77
    Likes Received:
    23
    Location:
    Detroit
    I still think QR Codes have their place in our business, however it's just up to us to find a creative & engaging way to use them. There is a tool out there that just might have all the requisite components needed for an interactive QR code experience. It's called ShareSquare and I think it can be tailored to use.

    "ShareSquare is a platform for connecting offline audiences with the bands and brands they love, through immediate calls-to-action and rich engagement on the mobile web, with real-time analytics"

    It really is easy to use, and I put together this little nonsensical demo in about 10 minutes. Anyone want to give it a scan?

    [​IMG]

    How would you use something like this?
     
  7. Shawn Morse

    Shawn Morse
    Expand Collapse
    Getting Refreshed

    First Name:
    Shawn
    Dealer or Company Name:
    NCC
    Joined:
    Apr 15, 2009
    Messages:
    73
    Likes Received:
    5
    Ed
    Thank you for sharing that video,,,I don't care who you are that is funny!
     
    • Like Like x 1
  8. davidmoon

    davidmoon
    Expand Collapse
    Sr. Refresher

    First Name:
    David
    Dealer or Company Name:
    Kontaroo
    Joined:
    Nov 23, 2010
    Messages:
    322
    Likes Received:
    19
    The only practical use I've seen for QR codes has been in real estate ... maybe. Seems like a fad, with limited niche adoption.
     
  9. Billfred

    Billfred
    Expand Collapse
    Jr. Refresher

    First Name:
    Billfred
    Dealer or Company Name:
    Jim Hudson Buick/GMC/Cadillac
    Twitter Handle:
    WmLeverette
    Joined:
    Oct 20, 2009
    Messages:
    238
    Likes Received:
    42
    Down here, I've only seen one real estate sign with a QR code on it.

    We put signs up in our waiting areas with a QR code for our Facebook page (on the mobile site, natch). That was February 15. Total scans since (according to our bit.ly analytics)? 15. Take out the testing clicks, and we're probably around a dozen in nearly two months. Might be our customer base, might be our area, might be the message...but those are what I've seen.
     
  10. CliffC

    CliffC
    Expand Collapse
    Refresher

    First Name:
    Cliff
    Dealer or Company Name:
    Cope Electronic Services, Inc
    Joined:
    Apr 29, 2010
    Messages:
    112
    Likes Received:
    22
    I think some of the best value in these codes is their ability to convey a lot of information without the user having to type a lot of keys.

    Wouldn't it be useful to print one somewhere on a repair order or coupon that links to that customers next service interval? It could take them to a place where they adjust and confirm on the DMS -then save in their own calendar with an alarm all at once?

    ???
     
    • Like Like x 1
  11. davidmoon

    davidmoon
    Expand Collapse
    Sr. Refresher

    First Name:
    David
    Dealer or Company Name:
    Kontaroo
    Joined:
    Nov 23, 2010
    Messages:
    322
    Likes Received:
    19
    I could see them for redeeming coupons on receipts. Or perhaps direct mail gimmicks--but then again, it's just one more action to call to.
     

Share This Page

This forum sponsored by...