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Reynolds closes modem access?

Discussion in 'Reynolds and Reynolds' started by Jarrett, Dec 7, 2009.

  1. Jarrett

    Jarrett Refresher

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    Recently received a letter from Reynolds confirming their desire to eliminate inbound modem access. What are non RCI vendors doing for data access? I know DMI wants clients to install an application on the LAN that will poll data from the DMS.

    PDF of letter can be found here
    Last edited: Dec 21, 2009
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  2. ggarvin

    ggarvin Noob

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    I think if you take a careful look at the letter, it doesn't state that they will terminate the modems but instead are asking the dealer to do so voluntarily. The client-side application at the dealership is a desirable answer for at least the near-term future. One of the Dominion companies, SelectQu, uses a similar piece of software to accomplish the same goal.

    In any case, I do believe in the principles laid out by the Open Secure Access Group (www.opensecureaccess.com) and hopefully dealers and the industry will see the importance of this issue!
  3. Mitchell Brenner

    Mitchell Brenner Refresher

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    Has Reynolds and Reynolds gone too far?

    We received a letter today from Reynolds and Reynolds that effective January 4th, 2010 all modem access to third party vendors will be turned off. That means we have to scramble now with all our vendors to find other ways to get the data to them. All during the Holidays and limited time. How's that for notice? Does anyone know other ways to push pre-owned data to Reynolds and Reynolds on an automated basis?:mad:
  4. Mitchell Brenner

    Mitchell Brenner Refresher

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    Re: Has Reynolds and Reynolds gone too far?

    Unfortunately it's a global thing. All dealers are effected except Land Rover, Jaguar and Volvo. Every other dealer will no longer have inbound access via modems! Of course ReyRey is suggesting subscribing to the RPM Remote Client Access which is secure and supported by ReyRey. No mention of filling their pockets. The letter reads like they're doing us a favor!
  5. Jarrett

    Jarrett Refresher

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    I don't know if this is appropriate for this forum however if it helps someone I am glad to contribute.

    Below is an example of how to extract Used vehicle inventory from Reynolds to XML and individual variables.

    The code snippet below requires php scripting language and cURL libraries for the POST method HTTP request. Running this script returns complete used inventory in XML format. You will also need to add DNS to resolve erasv01 to your ERA boxes IP.

    PHP:
    /*
        ERA SOAP Veh Inventory View Example 
        JVK
        
        9/13/07
    */

    define(USER_AGENT, 'com.reyrey.ds.eai.xmppagent.DmsTxBasePost');

    $post_data    =    '<?xml version="1.0" standalone="no" ?>
    <!DOCTYPE TransmissionWrapper SYSTEM
    "http://b2b.reyrey.com/dtds/ERA/TransmissionWrapper.dtd">
    <TransmissionWrapper TransmissionID="'.time().'">
    <TransmissionData><![CDATA[
    <?xml version="1.0" standalone="no" ?>
    <!DOCTYPE ERAVehInvRequest SYSTEM "/vobs/era/sales01/j_src/com/reyrey/sales/dtd/ERAVehInvRequest.dtd">
    <ERAVehInvRequest>
        <GenTransData OrigSysID="SALESFORCE" ProcSysID="XXXXXXXXXX"
                StoreNo="01" BranchNo="01" TransCode="VI" TransOpType="Query"
                TZ="PST" ClientId="SALESFORCE">
        <TransTimeStamp Date="'.date("m/d/Y").'" Time="'.date("H:i:s").'"/>
        </GenTransData>
        <QueryFields ERAAppl="sales" NeworUsed="U" StockNo="" VIN="" VehMake=""
                     VehModel="" Carline="" VehYear="" LowPrice="0" HighPrice="999999" />
        <OtherCriteria Name="NoRecordsToSuccess" Value="YES"/>
    </ERAVehInvRequest>
    ]]></TransmissionData>
    </TransmissionWrapper>';

    $header_array[] = "Content-type: text/xml";


    $ch = curl_init();

          curl_setopt($ch, CURLOPT_HTTPHEADER, $header_array);
          curl_setopt($ch, CURLOPT_POST, true);
          curl_setopt($ch, CURLOPT_URL, 'http://erasv01:8100/salesbin/ServerVehInvView');
          curl_setopt($ch, CURLOPT_FOLLOWLOCATION, true);
          curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
          curl_setopt($ch, CURLOPT_USERAGENT, USER_AGENT);
          curl_setopt($ch, CURLOPT_POSTFIELDS, $post_data);
          


    $datum =     curl_exec($ch);
                curl_close($ch);

    // Extract CDATA
    $cdata_pos_1    =    strpos($datum, '<![CDATA[');
    $cdata_pos_2    =    strpos($datum, ']]>', $cdata_pos_1);
    $cdata_subs        =    substr($datum, ($cdata_pos_1 + 9), (($cdata_pos_2 - $cdata_pos_1) - 9)); 

    echo $cdata_subs;

    $xml     =    new SimpleXMLElement($cdata_subs);

    print_r($xml);
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  6. mattwatson81

    mattwatson81 Getting Refreshed

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    This looks like a call to the RCI interface?
  7. umer.autojini

    umer.autojini Refresher

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    Matt, how long did it take VSL to be certified by RR...
  8. iceman101

    iceman101 Getting Refreshed

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    Anyway I can get a copy of the letter sent to me? [email protected]

    Sure would help me.

    Thanks!
  9. lfinney

    lfinney Getting Refreshed

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    Anyone have updated information on what dealers are doing? Is this required or suggestion?

    Lori Finney

    We are on ADP but I am trying to find some information for my sister store?
  10. mattwatson81

    mattwatson81 Getting Refreshed

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    On January 4th if any of your vendors access Reynolds ERA via modem they won't be able to anymore. If they are accessing it by installing software on your network or Reynolds RCI they should be fine still.
  11. Jarrett

    Jarrett Refresher

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    This letter came from vAuto.

    I have re-read the letter and do not see the verbiage they are referring to.

    Good Afternoon Jarrett,

    We are sending you this note because you may have received the attached letter from Reynolds and Reynolds regarding Internal Modem Access to your ERA system. The purpose of this letter is to ensure that there is no interruption of your vAuto service. Please note the following


    • Per the language of the letter, Reynolds is only recommending that Dealers uninstall their modems. Reynolds states that modems will no longer be needed (by Reynolds) to communicate into their ERA system. Modems would still be utilized by 3rd parties such as vAuto as well as Manufacturer based programs.


    • Should you decide to disconnect your modem, you can load SMART onto a PC at your dealership that is connected to your ERA system. This will allow data collection for vAuto to continue at no additional cost to you. If you have a VPN or Secure Telnet connection into your ERA system that will also work.

    For your convenience we have attached information regarding IntegraLink SMART (Secure Managed Automotive Real-Time) technology. It explains SMART and contains a Q&A section. You can enroll in SMART via the IntegraLink website:

    http://www.integralink.com/smart.html; simply click the link labeled “Sign up now for SMART”.

    Please don’t hesitate to call us with any questions or concerns.

    Thank you,


    Mike Augustine
    vAuto Customer Support
  12. iceman101

    iceman101 Getting Refreshed

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    Jarrett, Is there any way I could see a copy of the actual letter?
  13. Mitchell Brenner

    Mitchell Brenner Refresher

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  14. iceman101

    iceman101 Getting Refreshed

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    Mitchell,

    I sent you my email address. I appreciate you getting this for me.

    Thanks again!
  15. Jarrett

    Jarrett Refresher

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