Media added by Alex Snyder

What will 2023 be like? Our annual check-in with Cliff Banks!

It is the annual year-end check-in with Cliff Banks. How crazy was 2022 and what does he predict for 2023? For those of you who don't know Cliff, welcome to...
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Why The Switch To GA4 NOW? | Grow with CARS Crew

Why the switch to GA4 now?All new Google Analytics... What is GA4? Why is it important?We are lucky to have three experts, Brook Barker, Valentine Kopjo and ...
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The NEW FTC Rules ...Have Been Extended | Tom Kline

FTC Safeguard Rules have been extended 6 months. We had this show lined up with Tom Kline to speak about these rules in great depth on December 9th - when t...
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Interest Rates, Diesel Prices & Aging inventory | Mike Trudeau

Interest rates, diesel prices, aging inventory, and aging customer vehicles... Mike is back to talk further about the challenges around transport and what th...
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Preparing your Dealership Marketing for a Recession | Nick Askew of Space Auto

Nick joins Jeff and Alex to talk through the importance of vertical video, using Tik Tok as a tool for other mediums, and how to be ready for a recession.Nic...
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OEM - Pushing the Automotive DEAL Online | Matthew Haiken

It is always a killer show when Matthew Haiken joins us. If you don't know Matthew, he is the dealer principal of the Prestige Auto Collection in New Jersey...
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FTC Rules and Dealership Reputation | Jamie Oldershaw of DealerRater

DealerRater is 20 years old! Wowwowowowowwow! Jeff and Alex were early adopters and have fond memories of that solution getting started.Beyond memory lane ...
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Are they going to sell my dealership? Let's dive into succession planning.

Have you ever wondered how the dealer principal determines his future? They undergo succession planning to determine if it makes sense to keep pushing the b...
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2 years of order taking is over - tune up the salespeople!

The last two years have not brought our car salespeople's skills forward. They've gone the other way. As we are now seeing the market soften, it is time to r...
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Carol & Ted's Excellent Adventure!

It is always a good time with ActivEngage's Carol Marshall & Ted Rubin. In this RefreshFriday, we will dive into how video fits into chat, where conversions...
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Filling us in on ASOTU Con - UPDATE | Damon Lester

Damon returns to DealerRefresh to talk about the ASOTU conference from last week. We'll also ask what's changed since he was last on RefreshFriday two years...
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Diving into DATA - Inventory Data | Jim, Kenny & Brad of JD Power

Do you know how your inventory gets around and is decoded?There are lots of data companies supplying the solutions dealers use. Today we'll better get to kno...
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New FTC Auto Dealer Regulations and Digital Retailing | Steve Stauning

We all know inventory is low, and the next 3 months of allocation are already sold, so getting our sales processes better tuned is a complete waste of time. ...
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Automotive State of the Union Conference UPDATE - Paul and Kyle

What happens when the dudes from the Automotive State of The Union talk to the dudes from DealerRefresh? We don't know yet, but cool things typically happen ...
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Space Auto Combines Websites, CRM, and Marketing | Nick Askew

When www.space.auto hit our radar we were excited to see another website solution built on the WordPress platform, but then we learned they are about to laun...
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Moving Units from the Lot to their Door | Dan Sperau of Autosled

Since the pandemic lockdowns hit, it seems the biggest aid to dealers has been digital retailing, but there are so many other new things enabling our industr...
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Converting to Google Analytics 4 | George Nenni - Generations Digital

SPONSOR: ActivEngage Dealer Chat - https://dlrfr.sh/397nsFpGoogle moves the cheese again. George Nenni of Generations Digital, is here to help!Have you f...
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Get a leg-up on street-buys with Brian Kramer

Brian Kramer, former general manager of Germain Automotive Partnership, has officially joined the CARS leadership team as GM of Accu-Trade!It’s incredibly ex...
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Scary Lawsuits & Legalities | Tom Kline of Better Vantage Point

SPONSOR: ActivEngage Dealer Chat - https://dlrfr.sh/397nsFp"It will be a scary show" is what Alex told me about hosting Tom Kline when he proposed we hav...
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Dazed & Confused and the Current Used Car Market | Jasen Rice

RefreshFriday SPONSOR: DealerRater - https://dlrfr.sh/sponsor-dealerrater Dazed and confused about the current state of the used car market? Jasen Rice fr...
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The Benefits of One-Person Selling | Chip Perry

RefreshFriday SPONSOR: DealerRater - https://dlrfr.sh/sponsor-dealerrater One of automotive's classiest executives joins us to talk about what happens whe...
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DealerRefresh is 17 years old! What's cool about that?

We turned 17 this week! Last year we learned how to drive and now we're racking up the speeding tickets. Thankfully we didn't get too crazy on Cinco de May...
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Headless Websites & Other Cool Stuff | Ben Hadley & Kyle Mountsier

DealerRefresh SPONSOR: ActivEngage Dealer Chat - https://dlrfr.sh/397nsFp DealerRefresh Can dealer websites be mind-blowing fast?Since we last hoste...
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What is FRIKINtech? | Alex Snyder & Tom Harsha

It is time to kick Alex off of the RefreshFriday hosting side. I'm giving him a vacation this week. But it isn't a pina colada vacation because I'm going t...
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