Recent content by lakenheath

  1. L

    R&R ERALink Query Builder error

    So it seems, for me at least, that anyone that has had Query Builder taken away, hasn't had it "fixed" as of yet? So my next attempt would be to try scraping the 6910 screen, but apparently that has obstacles too, like a max number of lines. I had an opportunity to download ERA Access to see...
  2. L

    R&R ERALink Query Builder error

    Thanks for everyone's input on this. It is clear to me that this is an R&R tactic. As an I.T. consultant, and software engineer, I cannot believe that a software vendor charges their customers a premium, and then progressively strips away and hampers their ability to access and extract your own...
  3. L

    R&R ERALink Query Builder error

    We use Query Builder to export sales and service data for marketing purposes. Yesterday, for several different dealerships, we get an error message when starting Query Builder. First we get this error: then you click OK and get this error: the various dealerships aren't reporting any changes...