19 Real-World Examples: Google Review Response Techniques for 2021

Resource 19 Real-World Examples: Google Review Response Techniques for 2021 2021-05-28

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When consumers need to find a local business, the first place they turn is Google.
  • 85% of customers trust online reviews as much as a personal recommendation.
  • The average customer reads 10 reviews before they feel like they can trust a local business.
With Google reviews becoming increasingly important in the customer journey, businesses need a smart review management strategy that will boost their search rankings, build customer trust, and drive new business.

What You'll Learn​

  • 1-star, no comment reviews
  • Handling refund requests
  • 4-stars, but negative?
  • How to hold your ground
  • How to sell without being salesy
  • Variety is the spice of life (what this means for your review responses)
These are to-the-point techniques our team uses every day.
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