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  1. Mitch Gallant

    Help w Basics! Inventory List...

    Not enough. When we were at our height of used car success we were doing this without fail on Saturday mornings with a big show tell and a few times during the week with groups. Definitely, something to regroup on! Thanks for the suggestion :)
  2. Mitch Gallant

    Help w Basics! Inventory List...

    Thought I'd post a SUPER basic issue and see how badly our tech stack and my know-how get obliterated. :egads: We're trying to move from where we are to a paperless environment in the next year and something we still print weekly and hand around is an inventory list. This is printed straight...
  3. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    You have the patience of a saint Craig. It's a pity. Your perception could use a little time on the alignment rack...
  4. Mitch Gallant

    BUSTED Spincar caught selling dealer data

    This is awfully bold and a wild assumption. I respect your freedom to post whatever you'd like but I have to say you're so far off the mark that it's striking. I will reserve my opinions of the AWA awards but to throw that sort of share at David Kain is uncalled for. My hope is that you've...
  5. Mitch Gallant

    What's a HOT Option worth?

    You can tell we live in different parts of the world. Heated steering wheel is by far my favorite option!
  6. Mitch Gallant

    CHEAP Website Options

    Just called Ford direct, they have a loose tie in with Ford Canada but it's not big, bold or beautiful. He started looking and then magically I was hung up on. Thx for the lead, will check them out!
  7. Mitch Gallant

    What's a HOT Option worth?

    Auto High Beams Headlight Washers Rain-Sensing/Automatic Wipers Trailer Brake Controller The thing where you can have the key in your pocket and just touch the handle to unlock the car...
  8. Mitch Gallant

    CHEAP Website Options

    No idea. I haven’t shopped providers in so long. The best value is subjective but I have to be <$1000/mo.
  9. Mitch Gallant

    CHEAP Website Options

    "You get what you pay for" be damned. I have a Lincoln franchise and we're forced to maintain a separate, Lincoln specific website. We're hosting that with DealerIspire who I love and is exceptional in many ways. For all their upside, talent, remarkable support etc.. they charge for it...
  10. Mitch Gallant

    Email losers

    How do we think we can fix this? I also use Socket and would love to have better deliverability. The PR of "they just don't care" can become enough to make them care if nothing else.
  11. Mitch Gallant

    Digital Retailing for Dealers - What are your results?

    I'd be happy to circle back on this in 60-90 days. Online Shopper from DI is being setup for our store at the moment. We had to wait quite a while for the Canadian banks to be integrated but should be going live very shortly.
  12. Mitch Gallant

    FRIKINtech: Alex's new role and what it means for DealerRefresh

    To chime in on FRIKINtech, did a demo about a week ago and it was FUCKINawesome. Very cool setup and super usable tool! Customer friendly, sales person friendly, SUPER DUPER desk friendly. I was working the desk when i demoed it so i was a little extra tuned in and look forward to seeing if it...
  13. Mitch Gallant

    Deals4Dealers Every dealer wants to sell more right?

    Makes sense, I was on their group site. Thx for the links.
  14. Mitch Gallant

    NADA 2019 - who's going?

    First time since about 8 years ago I'll be there. All GM's and controllers from our group are heading down for our quarterly meeting and to take in the show. Not sure what to expect and have tried to plan it out a bit but it's mind bending.
  15. Mitch Gallant

    DealerOn is Off

    I think I understand what you're saying and at the risk of splitting hairs you changes your message from "give me or I quit" to high expectations which is aligned with what I would push towards. I would never suggest letting anyone off the hook, ever, however, I'm a huge advocate of building...
  16. Mitch Gallant

    DealerOn is Off

    I get being up front and demanding but DealerOn is a great company to work with, in my experience. I don't think stamping your feet and demanding a refund is conducive to building a relationship with a partner who holds the keys to such a critical piece of our operations. To that end I think...
  17. Mitch Gallant

    Deals4Dealers Every dealer wants to sell more right?

    Not trying to be a pain but I just googled Asbury and clicked around w/o any gubagoo chasing me or chat options that I could find.
  18. Mitch Gallant

    Dealers Superimposing their Pictures in Front of the Dealership

    Curious what you all think of the concept of using WIIFM slides for customers every 5 images or so. @Alex Snyder your comments about the customer journey on the very second comment of this thread made me think and sorry it took me 4 months to reply @joe.pistell. Here's a used car on my lot as...