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  1. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    I've been using ON BDC ( Better Car People ) for years now for GM service and sales leads after hours. Works like a charm, very reliable, great support, simple configuration and cheap!
  2. bustin dailey

    Let's Talk About Our Blogs

    I use my blog for SEO. I upload new vehicle brochures as they are released, and keep it strictly to a wkchevy branded resource page. Also allows my sales consultants to attach links to brochures in emails, rather than attaching a large PDF document. I dig it. wkchevy.com | You'll have a...
  3. bustin dailey

    Vinsolutions and Cobalt Debacle

    I have vinsolutions/cobalt also. Vinsolutions gets my inventory data new/used from my DMS (Autosoft). I ONLY have cobalt receiving inventory data updates directly from vinsolutions. I don't have cobalt at all integrated with my DMS ( Autosoft ). This has solved most of my issues.
  4. bustin dailey

    Vehicle purchasing agent TRAINING

    I have a long-time employee who does all of our dealer trades. He is great at it. That said, the other half of his job is purchasing vehicles for our pre-owned inventory, and locating/purchasing specific used vehicles for customers. I see us losing deals relatively often because he simply can...
  5. bustin dailey

    Vinsolutions/DealerOn/Dealer.com or cobalt for website?

    We switched our primary site to vinsolutions and moved our cobalt site to base and changed the domain earlier this year. The VIN site is far nicer, and more customizable. It converts better overall, and as stated, the VINlens tool is handy for keeping tabs on what your customers are looking at...
  7. bustin dailey

    All Call - Digital BDC

    We would like to start a real BDC here at my dealership. Our thoughts are that we should outsource this work first, and have contacted a company called " ALl Call" who will answer our incoming sales phone calls, set appointments, and possibly set service appointments also from incoming vehicle...
  8. bustin dailey

    Google Chrome Browser

    I use chrome for multiple accounts on my I5 8gb desktop at work, and am very happy with it. http://www.labnol.org/software/create-family-profiles-in-google-chrome/4394/ I only have to use IE9 for Java programs like autoshow and website manager through Cobalt, any GM corporate sites, and vauto...
  9. bustin dailey

    How Many Calls Do You Expect Your ISMs to Make?

    I agree with JQuinn. In my store I generate all of the leads, and set all of the appointments. I have made the transition from myself, the manager, to my salespeople very easy when the customer comes in. When the customer comes in, I bring them into my office WITH whatever sales consultant I...
  10. bustin dailey

    Help, who has the KEYS to the?!?!?!?!

    Here is our situation: (Can't use keys on the glass due to insurance, although that was our first choice.... ) So we have 2 big metal cabinets on wheels, that can be rolled out onto the lot by the porters every morning for unlocking. The boards have 100 holes on each side, with a simple color...
  11. bustin dailey

    Which CRM are you using?

    There are some free CRM tools available, that may very well meet all of your needs. ZOHO CRM is a google ap that integrates your google email nicely, and seems like it would certainly cover the basics. Something to consider...
  13. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    I am curious as well. Haven't seen anything official here...
  14. bustin dailey

    Do you take your own photos?

    I did this 4 years ago, and have been doing it ever since. Basic computer skills come with the territory when you hire a college photography student to take your pics. Training is minimal, and the quality of photos is fantastic. I provide a computer, and a DSLR camera with a wide angle lens...
  15. bustin dailey

    Pay for photographer?

    Here is my situation. selling 120-150 cars per month Paying minimum wage + $1-$3 more depending on attitude Hours are EXTREMELY flexible, and equipment is provided by the dealership 30-40 hours per week I provide professional equipment (Macbook, and a DSLR with a wide-angle lens) I expect 20+...
  16. bustin dailey

    Advice on Craigslist ad posting services

    My thoughts exactly... I use Cyberlead's posting tool.... I REAAALLY need to start tracking things better.. I like the looks of the cyberlead templates... But after reading this thread I feel like I need to closely inspect the postings to see if they are as search friendly as the basic...
  17. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    update: We got paid the full amount for Q1! :lol: Q2 may be a different story though.. We (my dealer and I) are far less concerned with going to extremes to get the top pay-out for Q2. Especially when i showed him our actual CONTACT ratio for the late night leads that come in from GM. For...
  19. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    No check here yet. :(
  20. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    Meeting with client connections @ 10:00 AM. They offer a response service for $1.99/hour.... which is a decent deal since I can just have them monitor during certain hours.... I'll provide an update after the meeting. On a side note.... anyone try using outlook's auto reply rule?? I am going...
  21. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    I guess we will find out when the sfe funds are distributed for q1. Ive been Responding with a template from my blackberry to every lead in q1.... I honestly don't think they look at anything other than IP and time to respond in their calculations... and I don't think they even see much more...
  22. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    thanks for the link. I contacted the company and have a meeting tomorrow morning :) And P.S. nice bit about "not just wanting to kill the clock".... obviously you aren't the one sleeping with your blackberry under your pillow getting 500+ Gm leads per quarter... we all need a little help...
  23. bustin dailey

    GM Internet Lead Response Time - OFFICIAL thread

    Hello all. I am new to the site, and actually came here in regards to this question. Here is my current situation. First quarter is over... and I ended it with 95.4% responded to in less than 2 hours (total of 558 leads) That sucked... and was extremely difficult... I also don't think I...
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