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  1. AndreiSmith

    The Mother of FQR videos

    This was awesome. In my book I wrote that these are the 6 musts of an internet lead first response: The first response should have the following at a minimum: 1. 10 Minute or Less Response Time 2. Clear and Concise Writing (minimal clutter) 3. Confirmation of the specific vehicle’s...
  2. AndreiSmith

    Back to BDC...what's changed?

    From what I've seen, many dealer groups are moving to huge centralized BDCs. One example would be the Fletcher Jones dealer "Audi Fremont" near my store. Their BDC is located down in So-Cal and serves all of California, plus some other dealers (even one in Chicago I heard). In order to run a...