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  1. Susan Shephard

    New Role Overseeing Dealer Group "Internet" - Ideas?

    Hi Nick, Pretty big responsibility you have taken on especially without defined goals which means all of the GM's you will be reporting to will have different goals. So, short of a bag of pixie dust and a magic wand, the first thing I would do would be to meet with each GM you will be...
  2. Susan Shephard

    Watch CarGurus Hijack this Lead

    CG has been a race to the bottom from the start. If you are selling units with frame damage, more miles than the space shuttle, etc and selling them way below book, they will bring you that bottom fishing traffic. Be careful what you ask for. Additionally, I understand that as they send you...
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