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  1. EmilyJSpellman

    Is DealerRater breaking Schema rules for leverage against dealers?

    I completely agree. It is so frustrating to see this happen again and again in my stores. I think Google needs to do something about this. It reminds me of times before we had geo location when people would use meta data to spew google results. Google needs to keep cracking down now like they...
  2. EmilyJSpellman

    Revolution Parts, Service and me just being pissed off and needing to vent LOL

    Ok so I was really disaappointed by a vendor today. Long story short- there was a contract signed without proper authorization with Revolution Parts before I came on board. the project never moved forward. I only found out about it when a bill was forwarded to me. So a month ago I contacted them...
  3. EmilyJSpellman

    Anyone have experience with DealerTrack and Online Parts Sales?

    I am having an issue with resistance from our controller with online parts sales over concerns with invoicing in our DMS which is dealer track. Does anyone have experience with bridging the accounting gaps between over-the-counter parts sales and online?
  4. EmilyJSpellman

    Digital Retailing- is anyone doing right yet?

    Thanks! We have Precise Price already and they already have me set for an appt! The tool has a lot of positives. I'm sure we will be going over the areas where I feel it is lacking. If you see me there come say hello!!!
  5. EmilyJSpellman

    Rant Alert - let's talk about SEO and Website Vendors

    Will do! I am a total nerd so I'm always up for some tech and strategy talk :)
  7. EmilyJSpellman

    Rant Alert - let's talk about SEO and Website Vendors

    I agree the problem is rooted in the original setup. I am trying to strategize the best way to fix it and yes the TTFB thing is very concerning to me. I have asked them for some specific information on the server but have not received a good response yet. I believe one of the issues is an...
  8. EmilyJSpellman

    Going to NADA - tell me all about it

    I did! It's conveniently at the hotel im staying in so I'll probably be there!
  9. EmilyJSpellman

    Rant Alert - let's talk about SEO and Website Vendors

    I do and I agree! My GM and I went round and round about the CGI stuff. In the end, he also owns the dealership so he won. I was just talking to him today about changing back because I 100% agree with you. Maybe you can come talk some sense into him for me LOL
  10. EmilyJSpellman

    Rant Alert - let's talk about SEO and Website Vendors

    Believe me- I understand this and do not pay them for SEO. I actually trained my in-house marketing assistant to do much of this because it was clear to me from early on that the SEO teams were not gonna cut it. The issues I have run into stem from implementation- poor structure, poor code, poor...
  11. EmilyJSpellman

    Going to NADA - tell me all about it

    That's awesome! I will definitely be at Karaoke making a fool of myself! If you see a chick with whiskey in her hand trying to belt out some Kelly Clarkson that's probably me LOL. Seriously though, I will bookmark that page for sure!
  13. EmilyJSpellman

    Verified vendor

    I can't answer your question but i would love to see some of the sites you custom developed! Do you do other development work as well? IM me :)
  14. EmilyJSpellman

    Rant Alert - let's talk about SEO and Website Vendors

    So I have been blessed to have a varied technological and marketing background and therefore have a basic understanding of most aspects of the digital world. Sometimes I wish I didn't. Every time I look into an issue I feel like I am opening Pandora's box. Then I have to spend weeks teaching...
  15. EmilyJSpellman

    Digital Retailing- is anyone doing right yet?

    We currently have Precise Price and it does generate a lot of leads and interest that results in sales. This is why I want to take it a step further. We are in a larger, urban market so our customers seem open to it. I anticipate a big push towards this on the dealer level in the next couple of...
  16. EmilyJSpellman

    Digital Retailing- is anyone doing right yet?

    So I have been shopping for a stronger digital retailing solution to bring to my dealership in 2020. So far I am not in love with any of the platforms I've seen. Some are on point with UX but have trouble pulling in the correct incentives and pricing because of the reliance on third party feeds...
  17. EmilyJSpellman

    Going to NADA - tell me all about it

    She already called me! I love her already!!!
  19. EmilyJSpellman

    Going to NADA - tell me all about it

    Thanks for sharing that link! Now I don't know how to pick what to do!!!! LOL
  20. EmilyJSpellman

    Going to NADA - tell me all about it

    Thank you so much Marni!!!! I would definitely be interested in attending. I love making new friends! Thanks!
  21. EmilyJSpellman

    Going to NADA - tell me all about it

    Ironically, I already have a demo setup because I'm shopping for Digital Retailing! LOL
  22. EmilyJSpellman

    Going to NADA - tell me all about it

    I'm going to NADA next month for the first time. I am the only one from my dealership going and I will know absolutely no one with the exception of maybe a couple of my trusted vendors. So- tell me your best advice for making the most of it inside and outside of the conference! - What are some...
  23. EmilyJSpellman

    Brand new to the industry- HELP!

    Wow thank you! There is so much helpful information here. I will be sure to keep posting and learning in this forum. I said I wanted a challenge in my next position and it sounds like I found it!
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