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  1. BrendanD77

    Who is innovating?

    Very valid point Alex and to that end I think that is where folks like Hireology are innovating. With such dependency on that consumer facing employee its all that much more important to hire, train and retain the best talent. Also, where that person to person experience isn't taking place on...
  2. BrendanD77

    Market Analysis - East vs. West Coast

    Of course and best of luck! I wasn't very clear on my SoCal vs. Florida point. What I meant to say is that in SoCal and to your point folks want those cars for all the reasons you mentioned, but many may not be able to afford low mileage, 1-3 year old off lease inventory so they gravitate...
  3. BrendanD77

    Market Analysis - East vs. West Coast

    I can think of a few possible factors. 1. Have you established a good bank of online reviews at your new location? 2. Competition - OffLeaseOnly is a big player in Florida with vehicles that are close to what you mention in both proximity and vehicle selection. I previously worked at...
  4. BrendanD77

    Are you a Cars_com RepairPal Certified Service Department?

    Thanks Jeff, for your interest in Cars.com and our RPC offering -- we are 100% invested in helping move the industry forward, to help dealers grow their businesses. My name is Brendan Dougherty and I lead Product Marketing at Cars.com. Our analysis – on both a dealership-level as well as a...