Search results

  1. Zhendrix

    Dealership Phone Systems? From apps to CRM Integrations, what you got?

    Thanks for the kind words Ryan. Invoca integrates with ALL phone systems but our jam is conversation intelligence for multi-location businesses. Most of Automotive has indexed on improving QA or call handling performance via SaaS + managed services. A lot of the efforts are focused on what to...
  2. Zhendrix

    AI Incoming Phone Call attendant for Sales Appt. Setting

    @Leonard Person and I have had some great spirited discussions. @Alex Snyder - I work for Invoca, a conversation intelligence company who would be a partner of Stella, not really competitive. For Invoca, conversation intelligence includes call tracking, call management, call analytics, and...
  3. Zhendrix

    PR & News Make It or Break It for Carvana??

    That was my natural guess to but Amazon has got too much going on with Anti-trust
  4. Zhendrix

    PR & News Make It or Break It for Carvana??

    Who do you think will acquire the falling knife? eBay?
  5. Zhendrix

    Digital Dealer Fall '22 ROLL CALL

    I will be there with the Invoca Team. I will be presenting on the main stage on Day 1 during the opening sessions, "Tech Talks" The topic I'll be discussing is Conversation Intelligence, highlighting how OEMs, Dealers, and Providers can use pre and post call data to power more robust dynamic...
  6. Zhendrix

    PR & News 2022 Digital Dealer Tampa Take-Aways

    There’s something special about visiting Florida. There’s a positive energy that’s contagious, more so now that the air travel mask mandate has been lifted and smiles can be seen. Most travelers are tourists, sporting beach attire or Mickey Mouse ears as they flock to the white sand beaches and...
  7. Zhendrix

    If CDK were for sale, who would buy it?

    That's great insight. I did not know Advent was a major investor. Quick assumption made from the $8.3B selling price with thousands of dealers vs. $3.5B recent Tekion valuation with hundreds.
  8. Zhendrix

    If CDK were for sale, who would buy it?

    How do you think Tekion investors feel right now post CDK announcement? :eyepoke:
  9. Zhendrix

    New Hyundai & Amazon Partnership

    Exciting to see. I'll be watching. Sometimes trailblazers find gold and sometimes they get arrows in their back.
  10. Zhendrix

    Best stocks in the automotive industry

    I'm super happy that I FOMOed into NIO at $59. :goodbye:
  11. Zhendrix

    Best stocks in the automotive industry

    Speaking of Auto stocks... Carvana is pumping post earnings call. sheeeeesh
  12. Zhendrix

    Driven Data, Sales Development

    Hi all, Our team continues to grow. We are looking for 2 Sales Development Representatives to help establish relationships with current and future Driven Data clients. Here's a quick summary of the role. Please reach out or share with someone you think might be a good fit! Job Posting: SDR...
  13. Zhendrix

    Rank the CRMs

    Take the house hunters approach. For example, if you have a family of 6 it probably excludes the downtown loft you've wanted since college. Come up with a list of "must haves" based on your dealer group vitals and then some "wants" based on where you want to be. When I worked retail we formed a...
  14. Zhendrix

    How do you manage your OTT advertising?

    OTT seems to be the "hot topic" to sell/buy right now. I dont' know if it's hot because of the ambiguity and lack of understanding or vendors have pivoted spend recommendations because of the recent changes Google and Facebook have made. Either way, we are seeing some great results via our...
  15. Zhendrix

    If You Dropped AutoTrader - Where would you put the Money

    Sounds like someone needs to solve for this problem... ;) The challenge grows exponentially for dealer groups using multiple providers via OEM programs and/or management preferences. In addition, many dealers have "custom" ways of using their tech stack. For example, "the crm is setup this...
  16. Zhendrix

    PR & News Brockman, CEO of Reynolds & Reynolds Hit With Largest-Ever Tax Charge

    The depth of this is crazy. I wonder how deep they will dig into Vista's Equity or if they will leave it alone based on Robert Smith's cooperation/bus roll.
  17. Zhendrix

    How many Categories of Internet Leads should there really be?

    @Dan Sayer Great post. Categorization of lead types, let alone standardization is complex. For example, right now, in our Driven Data lead source database there are over 7k different lead types. All of the leads you've categorized have subsets that exponentially grow based on the CTA, site, etc...
  18. Zhendrix

    Driven Data Manager, Client Success

    Manager, Client Success Since the launch of marketing the end of 2019 Driven Data has grown 4x. Due to this growth we are expanding our Client Success team to meet the needs of our dealer partners. As the first digital marketing solution that was developed on a foundation of pure analytics...
  19. Zhendrix

    Are you eligible for Google Ad Credits for Covid-19

    A couple questions I've gotten since publishing the article: Q. Can my credit be distributed to a different dealership? A. No. It's allocated to a specific account and can not be transferred. Q. Is it possible for my agency or partner to take the credit and use it elsewhere? A. No. It's...
  20. Zhendrix

    Are you eligible for Google Ad Credits for Covid-19

    Google Ad Credits for Automotive Dealers: Covid-19 What to know about Google’s Ad Credits for Automotive Dealers in the United States Are you an automotive dealer who spends money on digital advertising, specifically with Google? Or maybe, you are an automotive dealer partnered with a...