Search results

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    VinSolutions Support Problems.

    We have a vinsolutions website, we started with them in September of last year. When going through the process I was told that anytime I had a problem I would get the help I needed. I was also told that I would get all the help I need with adding new content to our site. I usually only make a...
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    Anyone using blackbook on there website?

    We are toying with the idea of adding blackbook to our website. I want to know if you are currently using this application, have used it in the past and did it increase your conversion at all, if so what can I expect. Thank you all for your help.
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    Non-responsive customers

    well we have a great new website, and that is helping. Most of the leads I get only offer the year make and model, of a new car and that is it, the customer has not included a note in most cases, or a trim level, or color or any options for that matter. So I need to get them on the phone to...
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    Non-responsive customers

    Thanks again, I guess its obvious that my efforts to get to that phone call do not always work, so any examples for me on how to get them to that phone call with an email. Anything would help.
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    Non-responsive customers

    I agree with what you are saying, however most everyone else tells me that you have to give out a price and all the information the client has asked for or you are dead in the water. That being said I would like some other examples of how to handle a lead without giving out price. Most of...
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    Non-responsive customers

    I am searching for ideas to get non-responsive customers to actually respond. After the lead I send out an email with the information requested, it includes price, rebates (new), special Internet price, a copy of the window sticker (new) and I usually do this for three vehicles that are...
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    Cars.com Lead Program

    We tried new leads plus for about six months and I think we only had three sales from it, we were only purchasing 25 leads per month. So we only had limited success. Most of the leads were not that great, most of them were out of our market area, and no responsive customers.
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    Help!

    I thank you all for your help! As for follow up, I think I do a great job, as I try very hard, however there is always room for imporvement. I find we have a lot of customers who just do not respond to phone calls or emails. I want to get better in this area, problem I have is everyone tells...
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    Help!

    I think I might have asked this question long ago. I am the Internet Manager at a small store. I work leads, take photos, descriptions, manage two web sites, also manage autotrader, cars.com, craigs list, print window stickers, and I sell. I am still consitantly at the top of the board in...
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    Google Anaylytics and a Dealer Connecton Web site.

    I would like to know if I can use Google Analytics with my Ford Dealer Connection website. I would like to be able to track our traffic on that site in real time, not just once a month. Any help here?
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    Used Car Inventory Manager for Blackberry?

    I was wondering if anyone out there is using any kind on inventory manager software for Blackberry? If so who? Thank you everyone.
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    How much change will I see?

    Thank you all for the advice, I now have a two part question. I know that I can not expect anyone to predict my future. This being said in your experience when changing from a manufacturer website to your own website. how much did you traffic go up, was it 20%, or 30% or more, and how many...
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    Dealer Website or Manufacturer's Website?

    I am considering going from a Ford Dealer Connection Website to a dealer website. Is it better to have your own website versus the manufacturer's website? Who are you using to do this for you (who do you recommend)? What do they do for you (video, live chat, etc.)? Has your internet...
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    Great Subject Lines!

    Well any ideas are welcome. First Response, Pricing Response, new inventory, anything would be helpful.
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    Great Subject Lines!

    I always hear that you need to have a subject line that grabs attention. What are some ideas you have, I know you have to balance a fine line so that your emails are not sent directly to spam folders. I need some great attention grabbing subject lines. Thanks everyone!
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    newbie here xD

    Welcome, I am also new to the forum, and am looking to do exactly the same. I hope that we can help each other. Glad to meet you.
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    Internet Training?

    Thank you for your help, and I study dealer refresh on a weekly basis and should do more, time is a big problem. When I say email templets, well I only use them on clients who are not responding, and wonder if I should be using them then. It seems that we have a lot of customers who send in a...
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    Internet Training?

    I work for a small town Ford dealer, and have only worked for small stores. I was made the Internet manager at my previous store because I have lots of experience online, and I know how to sell cars. I then moved to another store as the Internet Manager. I read everything I can get my hands...
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    How To Do A Quick Test of Your Digital Footprint

    I work for a small dealership, and I am self taught, so please bear with me as I am trying to learn more to help my dealership. We are a Ford dealer, and currently have a dealer connection website, so how do I get more of our pages indexed. Please Help.