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  1. tracourt

    TAKE POLL How many offers to CHAT would frustrate YOU?

    In house
  2. tracourt

    TAKE POLL How many offers to CHAT would frustrate YOU?

    In a perfect world, yes but it's not really about what you want in a transaction necessarily. It is what customers want and how they want to engage. I spoke with a dealer yesterday, using one of my competitor products and he tells me they get 15- 25 chat requests per day with a 1 out of 4...
  3. tracourt

    TAKE POLL How many offers to CHAT would frustrate YOU?

    I guess I need to reference back which buttons I was referring to. This whole thread was based on Jeff Kershner's comment of "When was the last time you stepped through your own dealer website and at one point found yourself frustrated because every damn time you went to a new page, some Chat...
  4. tracourt

    TAKE POLL How many offers to CHAT would frustrate YOU?

    These are some of the reasons I have partnered with Sales Text Chat. I get so tired of the bothersome buttons on a website, also the delay in live chat is very annoying. I think people chat so much in their daily lives it is only logical Text Chat is the way to go.
  5. tracourt

    Reynolds closes modem access?

    If memory serves me well, go to Setup, Communications, Windows Sockets, then Setup. The IP will be in that window.
  7. tracourt

    Hypercasting - Has anyone used it?

    Were the complaints about the use of the word holy or substituting truckin?
  8. tracourt

    Using Slydial to make follow-up sales and service calls

    I found a product called Slydial, it is only 2.95 monthly and it's great. If I need to get word to a customer or family member without interupting them, I use Slydial. It rings straight to their voicemail. I leave my message and go on about my business.
  9. tracourt

    The Value of a Domain Name

    The url has been around for a few years. It was an active site until about 45 days ago. Just commenting on the stickiness of the postioning. It needs to be used quickly or it will go begin to drop, but due to the history it will do well still unlike a new domain.
  10. tracourt

    The Value of a Domain Name

    I have learned over the years to not tell everything you know about something. It's a great URL and I will never sell it (well, never say never). If nothing else it would be a great portal site URL. Lookup "houston dodge dealer" in Google, it's #9 then click on it, same thing.
  11. tracourt

    The Value of a Domain Name

    I am not nor ever have been an employee! All settled now for a reasonable monthly fee.
  13. tracourt

    The Value of a Domain Name

    Me too.
  14. tracourt

    The Value of a Domain Name

    Not getting pissy, just asking you to read the posts better before firing off replies that are way off target. Simple request.
  15. tracourt

    The Value of a Domain Name

    That's twice you misread the original post, I didn't say first place, but first page.
  16. tracourt

    The Value of a Domain Name

    let's restate some facts. 1. I am not an employee, but a vendor. 2. It's not the dealers name, it is the brand (ex:houstonforddealer.com) 3. Every invoice stated "Tracourt retains ownership of the domain name"
  17. tracourt

    The Value of a Domain Name

    I performed SEO services for almost 4 years for a dealer. I provided him with the domain of www.houston(insert their brand here)dealer. I was very clear with who owned the domain. In fact, every invoice I reminded them that I was the owner of the domain. Guess what? Yep, got...
  19. tracourt

    Taking videos of your vehicles

    Thanks. The specials page is empty now because they are in transition from a Chrysler dealership to used cars only, a victim of the dreaded letter.
  20. tracourt

    Taking videos of your vehicles

    I use a Sennheiser mic, It's a few hundred dollars, but works great after you figure it all out. Check out some I have done for clients. Allen Samuels Auto Center in Houston, Tx We stock used cars by many of the world's other top automakers
  21. tracourt

    Where SEO begins

    Indie is exactly right, so many focus on just ranking and not results. The key is working for the right keywords. Many seem to think the most popular is "yourcity" "your brand" dealer, not necessarily so. Here's an example from Wordtracker: houston chevrolet dealer showed up in their database...
  22. tracourt

    Better Integration Among Vendors

    I don't see that happening. I base that on history here in Houston. Years ago in the '80s, an Olds dealer (Rice Menger Oldsmobile) long since gone, started that new concept of one price selling. He put his final price on the window of every new and used vehicle on the lot. It didn't work. Peope...
  23. tracourt

    Tips for Vendors

    These are all great ideas. We vendors should be prepared to offer insight, advice and be ready to help dealer personell without having to resort to sales pitches. I like the approach of reaping what you sow. I try to offer my customers and prospects any help I can and that is what earns the...
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