Search results

  1. Alex Snyder

    FRIKINtech Car Dealership Guy says people with equity are trading down

    He's been pushing a CRM system for a long time. Been a pain in the butt because we always have to remove his spam links.
  2. Alex Snyder

    Automotive Industry Benchmarks and where to find them

    We can add FRIKINtech to the list of benchmark stats. Equity and service spending are worth taking a look at: 2023 Automotive Dealer and Consumer Benchmarks Report | FRIKINtech
  3. Alex Snyder

    Orphaned Owners

    I hear ya. I'm partially joking. All I'm asking is to consider not thinking "Orphans" and start thinking "Long Term Customers." This mindset will help you think about everyone instead of a minor subset that was beaten into us because CRM systems suck.
  4. Alex Snyder

    Orphaned Owners

    On the contrary - it is perfect!
  5. Alex Snyder

    Orphaned Owners

    First off, DO NOT send an email to customers every time their salesperson changes. I get these from multiple dealerships, and I can say two things about it: 1) I don't give a shit that my subpar salesman left, and now you want to give me an even more subpar one 2) When it happens enough to be...
  6. Alex Snyder

    FRIKINtech Return on Investment in 2023

    What’s the best way to end a series on stats from 2023? ROI of course! For dealers utilizing FRIKINtech’s automations to mine their service drive, mine their sold database, show payments on their website, respond to internet leads with payment quotes, and/or show matching payments in their...
  7. Alex Snyder

    Websites

    Speaking from my Dealer.com days, most dealers only care about the home page and button colors. When the customer journey is mentioned, the birds start tweeting on the other end of the call. Then you have what the OEM wants, and that's a totally disconnected beast.
  8. Alex Snyder

    EVs are coming, but for how long?

    Audi has also announced plans to stop building EVs by 2026.
  9. Alex Snyder

    EVs are coming, but for how long?

    Apple has left the car business... specifically the EV it planned to introduce that self-drove. https://www.wsj.com/business/autos/apple-car-project-canceled-ced2b626
  10. Alex Snyder

    Announcing: LVL Up Auto - Vendor Management Platform

    Getting there. That company info section is quite old, though. Guessing you're grabbing it off a feed from a past funding round.
  11. Alex Snyder

    FRIKINtech Offer reactions in 2023

    Marketing works when you hit the right customer at the right time with the right message. In 2023, many curious customers out there wanted to dive into what they could do next with their cars. We processed millions of repair orders, leases nearing expiration, loans in search of equity, credit...
  12. Alex Snyder

    Unveiling the Pinnacle of Mobile Photography

    I don't understand the point of your post. Are you trying to get crappy traffic coming to DealerRefresh? This is not automotive business-focused.
  13. Alex Snyder

    #RefreshFriday Merchandizing - Someone is Launching a new Service | Joe Pistell

    I do, for my photography hobby. Not for merchandizing cars. My favorite is Topaz Photo AI. It is more amazing at sharpening, removing noise, and fixing lighting (my primary uses). It does a very good job of fixing bad photos. On1 Photo RAW gets great reviews amongst the photography...
  14. Alex Snyder

    Announcing: LVL Up Auto - Vendor Management Platform

    :hello: FRIKINtech would like to participate.
  15. Alex Snyder

    FRIKINtech Service Drive Spending in 2023

    As of May 2023, vehicle repair prices had already jumped 23% over 2022. The cost of maintenance is one of the most inflationary things consumers are experiencing. It is just behind healthcare increases. The increased inflation rate wasn’t the full cause of these vehicle repair and maintenance...
  16. Alex Snyder

    EVs are coming, but for how long?

    When you see any EV conversation on LinkedIn these days, they all sound a lot like this: https://www.linkedin.com/posts/cardealershipguy_we-have-to-give-cars-away-right-now-ugcPost-7165047773220823040-AG8a?utm_source=share&utm_medium=member_desktop
  17. Alex Snyder

    DealerRefresh is LOOKING for Help - Help Wanted

    It looks like we have the role filled! Thank you to everyone who reached out. It was great to hear from so many of you. I'm hoping we're in a position to expand things further on the back of some success. And those of you who reached out will be the first ones we call when that time comes.
  18. Alex Snyder

    #RefreshFriday FTC Rules - More Ammo To Get Ready | Tom Kline of Better Vantage Point

    Yeah, the teeth of what was originally proposed are less sharp. However, there are still some drastic differences the FTC is looking for compared to the way dealers traditionally do things online and on the lot. And then we also have Graham Bleach Lilley that we can't forget about. Although I...