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  1. Alex Snyder

    Wow - new photo filter PERFECT for cars

    I'm heavily thinking about buying this filter for my Fuji X100VI and letting it live on that camera. My purposes are very different, but this thing would ROCK vehicle photography. It is called the Everyday Filter by PolarPro in collaboration with one of modern photography's biggest badasses...
  2. Alex Snyder

    FRIKINtech Return on Investment in 2023

    What’s the best way to end a series on stats from 2023? ROI of course! For dealers utilizing FRIKINtech’s automations to mine their service drive, mine their sold database, show payments on their website, respond to internet leads with payment quotes, and/or show matching payments in their...
  3. Alex Snyder

    FRIKINtech Offer reactions in 2023

    Marketing works when you hit the right customer at the right time with the right message. In 2023, many curious customers out there wanted to dive into what they could do next with their cars. We processed millions of repair orders, leases nearing expiration, loans in search of equity, credit...
  4. Alex Snyder

    FRIKINtech Service Drive Spending in 2023

    As of May 2023, vehicle repair prices had already jumped 23% over 2022. The cost of maintenance is one of the most inflationary things consumers are experiencing. It is just behind healthcare increases. The increased inflation rate wasn’t the full cause of these vehicle repair and maintenance...
  5. Alex Snyder

    FRIKINtech Retention stats from 2023

    retention | rəˈtenSHən | noun the continued possession, use, or control of something: the retention of deposits by landlords remains an issue. the action of absorbing and continuing to hold a substance: the soil’s retention of moisture. In the case of car dealers, retention is the...
  7. Alex Snyder

    FRIKINtech Inception stats from 2023

    Inception is an odd topic. We don’t think about it because we are so focused on the shopper who is already in the market to buy a car. Little effort is put into enticing our customers to become shoppers again. It ain’t an easy chore! Traditionally, it has been a manual approach fully dependent...
  8. Alex Snyder

    Jersey Walls don't stop EVs

    From the Redacted newsletter: The University of Nebraska and the U.S. Army conducted tests “to better understand whether currently used guardrails and U.S. military protection measures against hostile vehicles are prepared for the growing number of EVs.” Bottom line: They’re not. EVs are...
  9. Alex Snyder

    FRIKINtech Engagement Stats from 2023

    "You can't sell a car without an engaged shopper." - Kris Cox (CEO of Cox Automotive Group) With all the recent DealerRefresh conversations on making dealership websites better by reducing the amount of lead-gating clutter tools, I figured the 2nd stats drop from last year should be on...
  10. Alex Snyder

    FRIKINtech Equity stats from 2023

    This is the first of a few posts I plan to do on 2023 statistics from our data. Between analyzing dealers' sold & service databases and how customers engage, there are some really cool metrics to share. We have completed the initial stuff and are now in the nitty-gritty phase of breaking into...
  11. Alex Snyder

    Are Amazon's Rivian EV delivery vehicles being stored offsite?

    I have now heard from two sources (a podcast and a service center that services a local Amazon warehouse's ICE fleet) the EV delivery vehicles are being stored away from the Amazon warehouses due to some fire issues. The podcast specifically called out that these were Rivian vehicles...
  13. Alex Snyder

    FRIKINtech Car Dealership Guy says people with equity are trading down

    The data looked a bit cherry-picked and the story wasn't adding up for me. So, we looked at all the sales we had for the past 3 months. The average equity on trades was $9,560. The average age of trades was 47 months which equates to a 2019 model year. There was very little difference in...
  14. Alex Snyder

    Lay off the EV's Joe Biden - dealers speak out!

    Nearly 4,000 dealers have signed a letter to Joe Biden telling him people don't want EVs: Voice of the Customer
  15. Alex Snyder

    We will be down for maintenance Tuesday morning Dec 5th

    It is that time of year again! Time to clean the servers and update all the software. @craigh has been working with our Xenforo experts to prep things and all is looking good on our staging servers. On December 5th (next Tuesday) around 9 AM Eastern, DealerRefresh forums could be down for a...
  16. Alex Snyder

    Incentives are coming back... finally

    Anything exciting hitting your brand(s) yet?
  17. Alex Snyder

    PR & News Pasch's AWA Awards Canceled for 2024

    After 14 years, @brianpasch has decided to retire the AWA awards: After 14 Years We Are Retiring The name itself did not indicate what these had become: Automotive Website Awards. Many categories didn't have to do with websites at all. The Lighthouse Award many DealerRefresh members have...
  19. Alex Snyder

    Acquiring used EVs discussion with Brian Kramer at AccuTrade

    We hosted Brian Kramer on RefreshFriday last week and he spoke to how the Tesla Model Y price changes can change the entire valuation of the pre-owned EV market :crazy: There are so many warnings to watch out for when acquiring EVs that Brian got into. Now you've got to be checking battery...
  20. Alex Snyder

    Awards are here!

    I'm excited to see this new system blossom. So many of you have put a lot of time into DealerRefresh, and you should be recognized for it! https://forum.dealerrefresh.com/award-system/list In the navigation above, you can see a new item called "Awards" and what they are rewarded for. As this...
  21. Alex Snyder

    $50,000 average new vehicle price

    At the $48,182 average price paid in August of 2023, it is possible we'll break into the $50K territory in 2024. Here are 10 manufacturers that are already above a $50,000 average: Tata Motors, $86,154 Rivian, $73,396 Tesla Motors, $69,831 BMW, $68,389 Daimler, $66,158 Geely Auto Group...
  22. Alex Snyder

    Normalcy returning? The end of remote work coming?

    https://news.yahoo.com/now-even-zoom-tells-staff-203249481.html ^love the irony :rofl: More and more companies are telling their staff to come back to the office. I know most dealerships cannot run remote, but what about vendors and OEMs? Have any of your companies told you to come back yet?
  23. Alex Snyder

    FTC Safeguards - what we know thus far

    TLDR: nobody knows every specific of a new government rule - specifics should later come out of court cases document everything - have a written document showing how you are trying to comply just in case the FTC knocks on your door DealerRefresh has been working to educate dealers and...
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