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  1. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    60 days since we cancelled carguru's and were still rocking out!! Another awesome month and June is typically slow for us. 120 retail...!!! i'm still waiting for the heavily threatened "you'll see a drop in about 60 days" to come. The way i see it these guys just threw about $60K a year...
  2. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    what i'm saying is that i'm now getting a better CPA from my other 3rd parties since i'm off carguru's. ;)
  3. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    I've learned quite a bit since being off Carguru's for a month now. We are now receiving more leads from other 3rd parties and attributing more sales to them. We have not missed a beat and are having one of our biggest months in our 10 years in business. Don't be so sure those CPA's are...
  4. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    Carguru's is back at it again. Only this time a different outcome. 60 days ago we received the letter. rate increase from $4k to $50K (exaggeration but not by much :) ) . I'm a big boy, I can deal with a rate increase. They suck but whatever. This is not a increase. This is a attack on...
  5. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    courtney, we have the higest package with almost 200 cars in stock. Carguru's has been very professional in addressing my concerns posted on this forum.
  6. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    I have to say the people at Carguru's have been great awith addressing the concerns I posted on this forum. I wont go into specifics but they have acted very professional and have proved that they appreciate my business. Thanks carguru's!
  7. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    Heard from a CarGuru's rep regarding this post. They will be looking into my account to see what can be done. At the very least it's nice to have heard from someone. They aren't bad guys! At the $2500 it's a stretch for us but we keep going because the traffic is right on par. We closed...
  8. mbmotorsports

    CarGuru's 100% Rate Increase!! 2nd time in 2 years

    Hello all, I received a nice "Happy New Year" email from Carguru's stating that my rate would be increasing Feb 1st by 100%. I can continue with Carguru's at this new rate or my account would be cancelled. Carguru's has taken us from $750.00 monthly to $2620.00 and now in Feb to $5640.00. All...
  9. mbmotorsports

    Dealertrack Reviews?

    anyone have current info on their experience with dealertrack? Looking at upgrading our pre owned dealership dms that intergrates with quickbooks. Looking at Automate, autosoft & dealertrack. hearing good things about mate & soft but mixed reviews on dealertrack.
  10. mbmotorsports

    VinSolutions issues

    Matt, At this point if you can get me in touch with a dealer advocate I can move forward with them. Being that I've launched over a month ago and Donna Stearns still hasn't had a chance to call me i'm going to ask for someone more on top of their accounts. Please also get me someone who...
  11. mbmotorsports

    VinSolutions issues

    What is up with Vin Solutions. I have had nothing but issues, dodged phone calls, lies from my salesperson, takes a week to get a call back and seems like every other employee at vin takes off for long weekends. We moved from dealer.com for a more superior product but to tell you the truth, I...
  12. mbmotorsports

    Top NJ Pre-Owned Car Dealer In Need Of a Sharp Internet Salesperson to add to team of WINNERS!.

    WE GIVE YOU: 175 Unit Used car Inventory Great Pay Plan Awesome Bonus based on response time, reviews & CRM Activity Exciting work environment Make Great Money! Internet & Offline Position Earn Back end Commission You Must Have & Be: Sales Experience CRM Experience Must be CONNECTED at all...
  13. mbmotorsports

    VinSolutions issues

    Mike , so your saying you were without your lead management system over the whole weekend? Has the system been down like that other times or is this the first? Matt, I'm looking into your software not only because it seems to be more advanced than what we have now but also because I need...
  14. mbmotorsports

    VinSolutions issues

    Mike, now that you've had more time on Vin how's it been treating you? We're looking into their system because we've been have like issues with our current provider. I just don't want to go from one problem to another. The way how the site flows into the ILM looks awesome!
  15. mbmotorsports

    Just launched Vin Solutions CRM/ILM-My opinion

    Good to see this as we are looking into Vin Solutions and have seem some not so good posts.
  16. mbmotorsports

    I am BEYOND frustrated with Dealer.com

    Same issues here with us. Reps have always been extremely nice but can't get things done, some haven't even understood the platform, etc. Although our new rep is better and seems to be on it. But these reps are servicing hundreds of accts. At this point I'm thinking DDC might just be too...
  17. mbmotorsports

    Low Cost Live Chat Software

    I downloaded and installed a great freeware software at my old job called, Live Zilla - There are plenty of options and tracking built into the program and I think you can get upgraded features for some extra dollars too. Check it out: www.livezilla.net Let me know if you have any...
  18. mbmotorsports

    Online Marketing as part of Salesman Bonus

    Our Salesman Bonus is based on Units Sold and 5 other factors. 1) Lead Response Time 2) Number of Online Reviews 3) Number of Activities in our ILM 4) Number of warranties sold 5) Number of Facebook suggested Friends (They would have customers suggest all their friends to our page) Now with...
  19. mbmotorsports

    Yelp

    Yelp doesn't want a business to ask their customers for reviews. They filter most of the reviews we get within a day or so. Looks like they do this on reviews that the reviewer has just joined yelp or hasn't reviewed other businesses. They don't consider them quality yelpers. We are still...
  20. mbmotorsports

    Facebook business page notifications

    @nathan - the suggest to friends link is gone. Only available to admins of pages. that's why u see it on your pages. some say FB took it away to force pages to advertise. not sure. On another note - has anyone thought of merging their places page with their business page now that they won't...