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    Setting up a new printer in intellipath and getting a MFP/copier to work with it

    The intellipath servers are only accessible by the TAC at RR. They don't even provide login credentials to them to anyone at the dealer level. Its also worth mentioning that the ITP server scans the printers nightly and updates the drivers. If they won't support it, youre out of luck im sorry to...
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    What does everyone think of ERA Ignite?

    I'd be curious to hear you're guys ballpark fees with ignite. I renegotiated my store's RR contact about a year ago and they offered us a 6 mo free trial. I declined because they told me if we elected to use it past the 6 month trial there would be a 5-figure ($xx,xxx) one-time set up fee, on...
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    Handheld Vehicle Appraisal Tools - what are you using?

    I use the VAuto Android application. Vin scanner with camera is nice, can run CARFAX from the phone and also check all book values.
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    Need help Windows 7 and Reynolds.

    Bill, Win7 isn't an issue with Reynolds anymore. They have replaced ERALink32 with a new Emulation program Called ERAccess, and it supports 32 & 64 bit 2k/xp/vista/win7 perfectly, i have verified this myself on 60+ units. Infact, at least at my store, eralink32 will no longer connect as of Jan...
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    Low Cost Live Chat Software

    Participation is very soft. As of today i have embedded a chat icon onto our inventory pages also, im hoping this will drive some vehicle specific chat traffic
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    Low Cost Live Chat Software

    What methods are you guys seeing with the best results as far as getting customers to utilize the chat? I've got live help available icons on every sales page, and have also tried various popup graphics with incentives etc. All with very little success.