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  1. flosho

    Finance source for smaller dealers

    any further updates on this stuff as we are currently transitioning from a 3rd party financing vendor to working directly with banks/CUs and need solid nation wide options
  2. flosho

    Vehicle Exchange Policies

    That's an impressive sell. 7 day money back and 30 day exchange on used. I couldn't imagine offering that because all it takes is one ignorant uncle or friend to shit on European cars for the perceived higher cost of ownership and 28 days later we got an upset customer that previously loved the...
  3. flosho

    Vehicle Exchange Policies

    Not 100% sure it would go in this forum, however, since I'm coming at this from a marketing perspective, I felt it was close enough. Looking at adding some sort of "exchange" policy. We sell only used cars and are independent dealer. a 3-day / 150 mile exchange policy that allows the customer...
  4. flosho

    Inverse Relationship Between CarGurus and Cars.com SRP/VDP Conversions?

  5. flosho

    Inverse Relationship Between CarGurus and Cars.com SRP/VDP Conversions?

    you know... I'm not sure...
  7. flosho

    Announcing: LVL Up Auto - Vendor Management Platform

    How much of our dealership information is sold/given to vendors in your database?
  8. flosho

    PR & News Has the Used Car Market Bubble Popped??

    bruh... that's what you bring a 2 year old post back with...
  9. flosho

    Do Customers Really Want Electric Vehicles?

    Customers do not want EVs. I feel if the government (Federal and some states) would've let the market dictate, these manufacturers would have pushed the hybrid game significantly and we would have higher acceptance than we currently do. Problem is 1000% the government. For instance, mfgs...
  10. flosho

    What do you feel are most important key metrics....

    Sales Appointment Show Rate is easily effected by sales person CRM usage. If salespeople aren't putting appointments in the CRM their SHOW rate will be much higher.
  11. flosho

    Small used car dealership marketing tips

    Ok boomer. I'm just teasing, because I felt this exact way but my current photog likes to add a few every now and then I haven't really seen any evidence that a portrait photo will ruin a potential sale Portraits are fine... if they add to the marketing of the vehicle. No one is not buying a...
  13. flosho

    Facebook Marketplace: Overhyped Solution?

    It likely depends on the size of your dealership. In our area we are able to post 30-40 inventory vehicles in FBM and our sales guys all handle the leads. There is no integration with CRM though and the level of commitment is so low from "customers" that it can feel like a waste of time. It...
  14. flosho

    New Tool: Google My Business Review Management/Removal

    this is nearly 3 years old? I'm confused
  15. flosho

    QR Codes - In or Out?

    We do it internally. Just print them from a PS template to these "labels" and put them up.
  16. flosho

    QR Codes - In or Out?

    Here's what our QR code looks like currently on our vehicles...
  17. flosho

    People's Choice Awards for Best Vehicle Photos?

    Of all the things dealerships spend superfluous monies on, hiring someone that cares and wants to take pride in their photos and put the best product forward seems like a fair return on investment. No photobooth needed. In fact, overcast skies or even the right photography equipment in the sun...
  19. flosho

    Uncle Joe's Makeover Diary 2.0

    I like the "witty" AI version.. for about 2 paragraphs, then it gets redundant/try hard. Mix in about 2 of those zingers after the 1st paragraph and keep the rest normal-speak, IMO. copy pasta from our X5M "opening paragraph"...
  20. flosho

    People's Choice Awards for Best Vehicle Photos?

    I appreciate the kind words. The marketing department is myself and one other person and he does about 75% of the photos now. We've always been "online based" and so most of our customers have traveled several hours to get to us. (We are 1.5 hours from Minneap, 2 hours from Madison, 2 hours from...
  21. flosho

    QR Codes - In or Out?

    I added QR codes to our vehicles on the lot which takes them to The VDP. We have moddest scanning now, but I'm always catching people scanning the codes when I happen to be looking out on the lot or watching customers.. My hope is that they are able to scan and get on our website to see the car...
  22. flosho

    People's Choice Awards for Best Vehicle Photos?

    We also go outside the box for some...
  23. flosho

    People's Choice Awards for Best Vehicle Photos?

    You can check out our dealer photos: Used Cars & Trucks | Eau Claire, WI | Capital Motor Company We typically take the less is more approach and get people emotionally invested into our photos. Modded Beetle Turbo or a recent Cayenne GTS:
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