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  1. CAORYAN

    Tred.com Start-up...what are your thoughts?

    I haven't been around as much anymore but I am curious.....what do you guys think of the start up "Tred.com". I actually love the idea and think its smart. I can see how some overly sensitive dealerships may get upset but for the average dealership I think they would be fine with it...
  2. CAORYAN

    Twitter is a waste of time, right?

    nicely done! My question is do they do their own social media or outsource it?
  3. CAORYAN

    Turning Service Customers Into Sales With Trade In Values

    Forgive my ignorance but do service departments use a CRM? What do they typically use for follow up and keep track of appointments? I have implemented CRM's at dealerships and never had the service department involved in the process. Not up to date on the service side of things.
  4. CAORYAN

    Turning Service Customers Into Sales With Trade In Values

    Quick question to my DR folks. I just started at Black Book as a data licensing manager couple weeks ago and I think I have an idea that not many people are doing and wanted your opinions. My job is to come up with creative idea's for companies to use our data. The Idea (I'm not the first...
  5. CAORYAN

    Text Messaging Solutions for Car Dealers

    Depending on your texting needs some companies may be better than others. Many CRM's are being sold with texting added to it. However, its been my experience (some may disagree) that blast text messaging isn't productive for car dealers. Its a quick way to get on customers do not call list...
  6. CAORYAN

    CRM for an individual salesperson.

    you may want to check out a company called ZOHO. They are the google version of salesforce. Lot less expensive.
  7. CAORYAN

    Who is going to DD14 in Orlando

    I'll be there! Ryan Lucia Black Book USA National Data Licensing Manager 678-446-7603 [email protected]
  8. CAORYAN

    Dale Pollak VS Michael Rose AT DSMC

    This idea of facilitating or brokering the deal is not a new concept. Carsdirect does it still today. When I worked at one of the 4 dealers I was at I sold an average of 5 to 8 Carsdirect broker deals. They did everything except delivery. I didn't even speak to the customer prior to the...
  9. CAORYAN

    Dale Pollak VS Michael Rose AT DSMC

    Yago, I agree everyone should want to dominate their market. The gentleman above stated don't do autotrader.com, cars.com, or google. Seriously? Thats his business of course but I think the rebellious attitude is a bit over played by many on this board. If you are in my market you won't...
  10. CAORYAN

    Dale Pollak VS Michael Rose AT DSMC

    I agree with this. 2:1 seems high but I can't really challenge it seeing I have done 0 research and you have. I will trust your research. Even if we took all the Autotrader's and Cars.com's away dealers would still pay for ads on Google. What would Joe do if he owned a dealership? Would...
  11. CAORYAN

    Domain legal question

    Yago, Why don't they care about all the ford forums with domain names like Ford Truck Enthusiasts, 1948-2011 Ford F150, Super Duty & SUV owners community and information source. Covers F100, F-150, F250, Bronco, Ranger, Explorer, Expedition, Lighting, Escape and More I don't see much...
  12. CAORYAN

    Dale Pollak VS Michael Rose AT DSMC

    This sounds like all my friends when they have to update their facebook or phone. They don't like it and they voice their opinion. However, its needed. Some go forward willingly some resist moving forward. No one is taking anything away from you. You have all the same rights Autotrader...
  13. CAORYAN

    ActivEngage vs ContactAtOnce vs CarChat24?

    I work for cao and not trying to pitch our product but as a long time sales person here I am proud to say that we have a new UI coming out in version 5.0 that looks very similar to the apple picture posted above. It also uses custom skins. Remember it will be version 1 of the first UI update...
  14. CAORYAN

    AvtivEngage VS CarChat24?

    Paul, since you are looking at two of my competitors I feel I can give an educated un biased opinion. Maybe you value maybe you don't..... When looking at fully managed the software isn't as important because you won't be using it. However the way they answer and the hours available are the...
  15. CAORYAN

    Found A Good Video On SEO

    I'm always trying to share seo stuff and haven't been as active here as I was but thought of you guys while watching this. Worth the time. SEO Challenge by Dejan SEO - YouTube
  16. CAORYAN

    Customers Texting Dealerships?

    Just FYI, it's pretty simple code and can probably be implemented on any website like the screen shot above, using any text technology. More up to the site provider than the technology company.
  17. CAORYAN

    Social Media - Keep In House Or Contract Outside???

    I'm not for or against either but this would be a nightmare This Classless Tweet Will Probably Cost Celeb Boutique Some Business [UPDATED] | WebProNews
  18. CAORYAN

    Car Dealer Industry Averages?

    Re: Industry Averages? Jamie, These are great questions and they may have changed since I last received the info a few years back. Industry Averages: Closing Ratio from website 13% Closing Ration from 3rd party lead 6 - 8% Average follow up from an email lead 5 -7 times (phone and email...