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TAKE POLL How many offers to CHAT would frustrate YOU?
Hi Craig, I am encouraged by the fact that you sought out the research. I can see why you might be confused though. In your statement you combined results from 3 separate analyses by two different organizations: IHS Automotive/Polk 2012, updated in 2014 and Dataium. The reports for each...- autodealerchat
- Post #28
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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TAKE POLL How many offers to CHAT would frustrate YOU?
You're right Craig, the trust factor is difficult to measure; however, our data show that adding photos to chat invitations result in a 28% increase in the capture of lead data, so the human element seems to positively impact a shopper's willingness to share their name and contact information...- autodealerchat
- Post #26
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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TAKE POLL How many offers to CHAT would frustrate YOU?
Hi Chris, When a person comes to your website today without chat, they have the option to contact you by phone or email typically. Many call, some email, and still others don't contact you at all. Placing chat on a website increases lead lift an average of 25% without canibalizing the other...- autodealerchat
- Post #24
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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TAKE POLL How many offers to CHAT would frustrate YOU?
Hey Everyone, It's Aaron from Contact At Once!. As many of you know, Contact At Once! is the chat of choice for most dealerships, third party sites and OEMs and we couldn't agree more that a positive customer experience should be the driving force behind every chat implementation. Our current...- autodealerchat
- Post #22
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Chat Challenge: Show Me Your Chat
JD, We have responded to you already on DrivingSales and have reached out via email. You are not the first to ask this question - who is the best. 13,000 dealers, OEMs, Website Providers like Dealer.com and all the major third party search sites in the automotive industry asked the same...- autodealerchat
- Post #15
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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Be Aware: New Texting Regulations Are Now In Effect
Do your salespeople text customers? Here's what you should know...According to the latest Telephone Communications Protection Act (TCPA) rules: As of January 14, 2013 - Messages (phone calls and texts) must include the ability to immediately opt out. As of October 16, 2013 - You must get...- autodealerchat
- Thread
- Replies: 0
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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ActivEngage vs ContactAtOnce vs CarChat24?
Ketty - from the dealerchatmarketshare.com site: "Using an unbiased and transparent methodology, we measure how many dealers are using chat, as well as dealer chat vendor market share."- autodealerchat
- Post #19
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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ActivEngage vs ContactAtOnce vs CarChat24?
Sam & R.Everson Each of the automotive chat options have been thoroughly reviewed and tested by major online marketplaces AutoTrader.com, Edmunds.com, and Cars.com, and by dealers on DrivingSales.com and organizations like PCG Digital Marketing. In addition to comments here, you might also want...- autodealerchat
- Post #10
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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NEW CONTEST: Top 5 Tips For Selling a Car to a Chat Prospect
Hey JQuinn, After reading your post I wondered if you use AutoTrader.com, Cars.com, CarsDirect.com, EveryCarListed.com, CarSoup.com, Craigslist or some other means of posting your inventory online other than on your dealership website. If so, have you added chat to those services? In the case...- autodealerchat
- Post #4
- Forum: Websites, SEO, SEM, Display, Social, Marketing
