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  1. J

    Anyone using or know about Elead CRM?

    I have had nothing but positive experiences with Elead CRM, ILM, and Edesk. As a matter of fact it just occured to me, that every dealership I have worked at,(4 in 15 years) has wound up changing from the system it previously used (AutoBase, R&R contact manager, ADP CRM...) to Elead. The...
  2. J

    Used Car Process for Auto Group Advice Needed

    Anytime you design and implement a new process you are going to discover opportunities and bottlenecks. It goes without saying that the process you end up with will not be the same as what you started with. As we begun the implementation of the process I laid out above, we made sure to...
  3. J

    Used Car Process for Auto Group Advice Needed

    These statements imply that what you have invested in the vehicle determines what you sell it for. This philosophy has some major flaws. 1. How much you own a car for has ZERO to do with it's Market Value. (Think about a customer with an astronomical payoff. Does that affect what you put in...
  4. J

    Used Car Process for Auto Group Advice Needed

    It does, thank you. While my operation is not nearly as complex as yours seems to be I think that some of our best practices may be able to help you in one way or another. We decided that the best way to address the ever ticking clock problem with our merchandising process was to do a quick...
  5. J

    Used Car Process for Auto Group Advice Needed

    Are you only stocking trade-ins? What is the process for purchased units? What tools are you using for inventory management? I'm assuming you take the photos yourself? or do you have a third party? I have some ideas that may be useful but I am curious to know your response to these questions.
  7. J

    It's Game Day

    I have to say, there is alot to debate in this post and its first reply. While it's true that Saturdays are typically the highest volume days of the week. I think you set yourself up for failure if the majority of your effort during the week is dedicated to setting up Saturday. It's my...
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