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    CRM Systems and Email Marketing - Why Such a Challenge?

    What Alex is saying is correct. As a CRM company we have struggled with this one too. We have finally landed on a multi-layered solution that manages to check each and every email first before they are sent out of our system. It checks if the email is a spam trap or a potentially dangerous email...
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    Does Text Messaging work for Dealers?

    They are correct to be cautious when sending an SMS message to a customer. You can face some hefty fines if not done correctly. We had to research this extensively before we integrated SMS sending into our CRM and iPhone and iPad apps. The main thing to remember is to always provide the...
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    Apple applications you're using

    I use Sparrow mail as well and I love it. Way better than Apple's Mail or Outlook. The only think it is really missing are Rules. If you like Chrome (like I do) check out the "Google Search" app on the iPhone (and iPad). They just updated it to a new 2.0 release. Super fast and great UI! I am...
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    Anyone using CONNEX CRM?

    It does look like just a bolt on add-on to microsoft dynamic CRM. And it looks like it might be geared towards the hotel industry perhaps? Not sure. I personally have not heard of Microsoft's Dynamic CRM being successfully deployed at dealerships. From the guys that I have heard that use it...
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    iPad friendly CRM

    JQuinn - offline access would be a big one right now (although html5 technologies are catching up with native). But, try this on your device - goto settings, and put it in airplane mode (this takes it offline). Now, let's say you are needing to look up an appointment on a calendar. Try and open...
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    iPad friendly CRM

    From a developers perspective, I think mobile applications are much better than mobile browser "compatible" CRM's (or web apps, etc.) There is just no comparison. The speed, accessibility, integration to hardware (camera, maps, apple's proprietary port, offline access, push notifications, etc.)...
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    iPad friendly CRM

    Hi Mike, in answer to your question, any CRM that is compatible with mobile safari and can bring up a PDF preview *should* be able to use the printing functionality. The main problem is speed. Accessing web CRM's through mobile safari is just so slow. Now, if you are wanting a native iPad...
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    Apple applications you're using

    This is a great discussion! For me (as a developer) it's the following: Apple Mail TextEdit Xcode (iPhone/iPad Development) iTunes (to help me think :) Transmit Cornerstone (a *great* SVN tool!) Navicat Photoshop Final Cut Pro Motion Common Apps Are: Office 2011 iWork (Latest Edition)...