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  1. bryancarguy

    Duplicate leads rock!

    That looks very BOT-ish. Are you selling overseas? ;-)
  2. bryancarguy

    Duplicate leads rock!

    If one were to build a Custom Status "Multiple Lead-Shopping Journey" then you could absolutely maintain the OEM communication, see the entirety of the changing landscape to better understand where the customer started and moved to, recall all previously desked deals, not have the same process...
  3. bryancarguy

    Duplicate leads rock!

    You are spot on with this post @Alex Snyder Years ago Dupes were a way to know your Customer was back in market without paying another Lead fee. That being said it now can provide a clearer understanding of the customer's digital journey. The amount of information that can be gleaned by breaking...
  4. bryancarguy

    Would anyone using auto alert be willing to talk about it?

    Sure, I use it in both my stores. 801.676.6401
  5. bryancarguy

    Cars.com adds price badging to SRP & VDP

    The other site that boasts this feature gives the Consumer a false sense of a cars value without spelling out what criteria is taken into account. It's a sad state of affairs that Dealers like me are paying for the privilege of being blasted.
  6. bryancarguy

    Service BDC for our dealership

    Rachel the most important questions, before technology or people, is why? If it's just to take pressure off the Service Writers then that's a whole different animal than an integrated Customer Communications Center. What CRM does the Sales side use and are your advisers using the same? Does...
  7. bryancarguy

    Nissan going to ONE website provider for dealers?!

    If this is true then, why not demand the same from any current provider? Scion let you host a crappy Cobalt Template on any platform, Nissan and VW demand OEM guidelines be met in all aspects of design, what would be different about demanding reporting capabilities?
  8. bryancarguy

    Nissan going to ONE website provider for dealers?!

    This would be a huge step back. Nissan has been this route before and has seen significant gains since they lifted it years ago. It would beg the question as to WHY? Follow the money...