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  1. K

    New Skype Group. Any Car Guys On Here Have Skype?

    Let's start a Skype group with a bunch of dealers, vendors, etc. That way we can all live chat with each other, ask questions, share info, etc in real time.. (I'm in a few private Skype chats among other IM forums, and it doesn't deter from posting on the forums at all). Just useful for keeping...
  2. K

    Hmm.. We don't Remove the plastic from vehicles. How Can I Take Photos?

    Well we leave the plastic on the hood and around the door handles.. Will photos with them covered up be a turn off to customers? Not sure what to do, can remove the door handles but owner doesn't want the plastic from the hood removed. And for a good reason I agree! Just trying to figure out the...
  3. K

    Need Custom Dealer Mini Sites Or Banners? I'll Produce Them. v. Kcar

    Hello, have some spare time (thanks to the slower Winter season) and looking to take on some projects for dealers. *For a limited time only; I'm not looking to start a business, just want to be more productive, and this type of work offers a personal reward for me.. Would love to develop some...
  4. K

    Caught Buying Fake Facebook Likes & Possible Fake Lead Submissions On Microworkers?

    Happened to be on Microworkers, where you pay people really low $ to do things for you. Most of it consists of fake e-mail submits, fake social stuff, fake lead offer submissions, etc.. We'll I must have been on at the right time, stumbled across TK Carsites buying fake/paid Facebook likes.. Not...
  5. K

    Jeff It's Time To Pop The Champagne!

    Congrats on DealerRefresh reaching 25,000 posts! Also I'm now ranking in the top #10 all stars (posters) of all time.
  6. K

    What Are The Limitations With Dealer.com? v. Rep Making Changes On The Site.

    I have one site with them, not by choice.. (Manufacturer says so). We pay $1,600/month for ONE basic website.. For the price we're paying I want to know something because it's always been "unclear". If I send my DDC rep photos/text and ask them to make a page do they technically have to do...
  7. K

    Facebook Accused Of Changing A Key Algorithm To Hurt Advertisers

    Still think your posts are really reaching more "fans", than an e-mail newsletter could? Think again. It's all about that e-mail list, build it, in sales, service, parts, etc. Get that e-mail and market it. Don't spend all your efforts on Facebook/social, it's an unstable platform for...
  8. K

    Rolling Out A Dealer Mag - Need One Vendor For Free Promotion Spot.

    Hope this is okay to post? Just looking for one auto vendor that wants to be on my featured promotional spot for a new dealer magazine. It's no cost to you, and it's a site-wide ad as well.. Not picky on the vendor, but you must offer a quality service/product and have a good standing...
  9. K

    Live Chat. What's The Best Way To Handle It? A Few Questions

    - Should you let the customer chat first or send them a personal invitation yourself. I have the personal invitation set to 20 seconds, but are you guys sending another one with a more tailored message to what page their one? - If they don't respond to the first or second message, should you...
  10. K

    Launched My New Men's Magazine Site - Let Me Know What You Think!

    I rarely give out anything personal on here, but I've been working on this for 8+ years and feel like it's time to share it with others. DealerRefresh has been really supportive, so I'm going to open up a bit. It's an online men's magazine, blog and buyer's guide. Would love to hear your...
  11. K

    WARNING: ADP CRM E-Mail. If You Use ADP CRM Read This!

    Started to run my own test after having issues with ADP's CRM e-mails going to SPAM and never even being sent to the customer.. With no real support from ADP took things into my own hands. We used to have their webmail, but the platform/software they were using was horrible, we're talking like...
  12. K

    Jeep Grand Cherokee almost rolls over during manuever tests and blows 7 tires at 43mph.

    Jeep Grand Cherokee moose test -- the full story - YouTube
  13. K

    Well Facebook Is Over. 80% Fake Clicks From Bots For Advertisments.

    Startup Claims 80% Of Its Facebook Ad Clicks Are Coming From Bots | TechCrunch Startup Claims 80% Of Its Facebook Ad Clicks Are Coming From Bots “A couple months ago, when we were preparing to launch the new Limited Run, we started to experiment with Facebook ads. Unfortunately, while testing...
  14. K

    Pricing Issues - Cars at KBB, NADA Price or Above it? Is This A Big Problem?

    Looking at these prices, I don't price them myself but we don't use any pricing tools yet* For now I'll assume they use typical books. Used cars are being priced sometimes at the exact KBB.com/NADA.com price or above it. I kind of see this a problem as consumers can easily look up the price and...
  15. K

    Companies That Take On-Lot Photos? Not Happy With Ours.

    Seeing as this is location based, where should I look or who can you recommend? I'm not sure really what's out there.. The problem I have now is the photo quality isn't the best, and they aren't adding warranties info to all the cars when their uploaded.. Your thoughts? ps. how much $ per car...
  16. K

    Facebook Agressive Ads. Ford Web Page > Cookie > Ford Ads On Facebook

    Most of you won't get this, but those that do, have a look. Getting more aggressive with their ads. Facebook launches "Facebook Exchange": a real-time bidding system What’s a Facebook Ad Exchange? A (Partial) Explainer. - Peter Kafka - Media - AllThingsD more info here Facebook Exchange: A...
  17. K

    Attention Grabber. Those Of You With Wordpress Will Appreciate This.

    Awesome plug-in for a few dollars. AutoTrader.com, Cars.com, Google PPC [searches], etc. All Get Different Specials Notifications. This really stands out and you can put it in various spots on your site, header, footer, etc. and stays with the page when scrolled. You can set it to the url...
  18. K

    Live Chat on Google Search PPC Results?

    Just noticed this in Chrome.. I rarely use chrome so maybe that's why.. Pulls up a chat box over the search.
  19. K

    Where Should I Buy Leads From? Dealix? Etc.

    Any recommendations? Not interested in credit apps and all of that jazz, just normal leads with vehicle interest, phone, e-mail, etc. Looking to start off with a smaller budget than most as a trial of sorts. Also the problem, it will be with Suzuki and our market isn't exactly familiar with...