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  1. MikeHaeg

    It’s 7:13 pm PST. My phone rang six times today with spam calls

    This has happened to you, right? Articles and headlines like this and this tell similar stories -- spam calls keep increasing. The Federal Communication Commission (FCC) says these unwanted calls represent their top consumer complaint and highest priority. Good news - you’re not alone. Various...
  2. MikeHaeg

    The Grudge Match is ON! Van Tuyl Midway Nissan vs Larry H Miller Toyota Peoria

    Losing sucks, especially at the hands of your former employer and cross-town rival. The condolence flowers didn't help either. Jay Carley is determined to not let that happen again. In early April, Mr. Carley's store Larry H Miller Toyota Peoria took on the beasts of Van Tuyl Midway Nissan in...
  3. MikeHaeg

    Who are your mentors? Who are your heroes?

    Today’s post from Seth Godin is about mentors. The value of a mentor goes beyond tangible benefits like advice and introductions. Mentoring someone works well because of an obligation and responsibility to the mentor. It’s a unique case of The Hawthorne Effect. He also cites a post from...
  4. MikeHaeg

    Webinar: 7 Things You Should Be Doing With Your Call Tracking Right Now

    Hi Folks! I humbly bring to you my free KPA webinar: 7 Things You Should Be Doing With Your Call Tracking Right Now! The webinar is THIS Wednesday at 11 AM CST. You can sign up here: 7 Things You Should Be Doing with Your Call Tracking Right Now! I hope you can make it. If this isn't right...
  5. MikeHaeg

    10 Minutes with Robert Wiesman

    Good Morning Folks! Robert Wiesman shared a great story of how he surprised a customer. Didn't see that article? Check it out here: The Element of Surprise Check out this quick interview we recently did as a follow up. I wish my text could better communicate his enthusiasm! 10 Minutes...
  7. MikeHaeg

    Webinar: Go from Zero to Hero with Simple Phone Processes and Metrics

    Hey Folks! This Wednesday at 11 CDT, I am presenting on behalf of Century Interactive for the KPA Dealer Webinar series. We'll take a quick swim through some awesome phone metrics and processes to help your dealership Own the Phone. It will be interesting, fun, and concise! I would love for...
  8. MikeHaeg

    Community Service at your Dealership or company

    I recently attended a local young professionals event that focused on three young executives who are superstars in their field. It was a panel format and the moderator opened the discussion to volunteerism and community service. She asked “What does your company do to serve the community?”...
  9. MikeHaeg

    Hey Hey Hey! Century Interactive is Hiring!

    Century Interactive is excited for 2013. Really excited. We have a brand new product, Car Wars, and while we have about 2,000 dealerships on our platform now, that leaves about 16,000 dealerships who we think are pretty good prospects. Can you help us spread the good word? We're not just...
  10. MikeHaeg

    Phone Call and Web Tracking with Century Interactive – FREE 30 day Trial, No long term contracts!

    Dealers NEED to be tracking phone calls…Why? Optimize and improve your advertising ROI Get a grip on your marketing spend…offline AND online Hold sales team accountable with call recordings Integrate phone calls into CRM for streamlined sales efforts Sell MORE cars ​ Benefits of Century...
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